Guardian InterlockReviews of guardianinterlock.com

She was nice through and helpful a pleasant experience.

In this awkward situation , Stephen was so helpful and informative. I was very nervous and embarrassed but he moved right along with the installation and demo of the device making me feel totally at ease.

My call was answered in a matter of a few minutes. I was able to get all the information I needed in one call including an appointment for installation!!! The representative was efficient and diligent in her quest to get the answers I was looking for!! Thank you so much again!

I had a great experience scheduling my appointment to get the interlock installed in my vehicle. It was quick and easy and all my questions were answered. I got an appointment for the next day.

After attempting to setup an appointment with another company that was previously recommended and experiencing very poor customer service, extensive wait times on the phone and 3 rescheduling appointments, I decided to look into alternatives. The representative at Guardian immediately answered the phone and was very helpful and friendly. She even called me back to get my credit card payment when I didn't have it during our initial conversation. Her sincerity and professional customer service leads me to believe I will be treated like a valued customer of Guardian and not a "criminal" needing to comply with court ordered monitoring. I really appreciate this level of service and how it is making what would be a difficult time, very comforting and easy to process.

The representative I spoke with was very courteous, patient, and knowledgeable. She gave me all the information I could ask for, and explained in very plain language to ensure I understood. This is a very trying time in my life, but talking with my representative has boosted my confidence level. The reason I had to call I would not wish on anyone, however the information and conversation are the high point in my day.

I had scheduled with Lucia what I thought was an appointment for a new installation for Dec.31 at 1:30 pm in your Waldorf, Maryland location. I called back later in the day to make my deposit, only to find out that Lucia had never actually scheduled the appointment & that the Waldorf location was actually closed due to New Year's Eve. Heather was extremely patient, helpful, and understanding & got me Correctly scheduled for an installation and also thoroughly explained the process & all paperwork I would need to bring for the installation. She was super friendly & helpful throughout the entire process & is a huge asset to your company.

The customer service was great . Went the distance to help me and very professional at his job ... Thanks again..