Guardian Interlock provides ignition interlock systems (also known as "blow and go" or "car breathalzyer" for people who need or want them after a DUI/DWI arrest. We provide high quality services and devices to make the process of installing and using an interlock as easy as possible.
Guardian Interlock (guardianinterlock.com) has 813 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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813 approved reviews, newest moderated first
Kelli
My experience with Heather over the phone was great. She was very professional and helpful. She answered all my questions and took great care to ensure my information was correct. I don't yet have the device in my vehicle but so far my experience with Guardian has been very good.
Jim
Stephanie was excellent help and very informative. She took the time to make sure I was informed about the choices I had. Thank you for leading me along the process and promptly getting my appointment scheduled.
Dale
Tawanda Rozier was amazing and helped us through the entire process, but when I called back and spoke with another rep they said the place we had made our appointment was closed and they were unable to set up another appointment. That was very upsetting. They gave us lots of inaccurate information, were unable to set up another appointment anywhere and were just overall terrible. The only reason I am giving this review 4 stars is because of Tawanda Rozier following up with us and clarifying all the information and helping us reset our appointment. Tawanda should get 5 stars but due to the total lack of knowledge and inaccurate information from the other customer service I am rating 4 stars.
Salavdor S.
real good costumer service.
Thomas
Good customer support
AES
I had a very positive customer service experience with your company. Thank you!
Carlos
The agents at Gaurdian were very helpful.
Samantha
This situation is already a touchy subject since getting the device more than likely means you have a DUI. I called and spoke with a representative to get prices as i was deciding which device to get installed, she was helpful but could not get the information for the garage closest to my house, nor the 2nd closest, or even 3rd closest (according to the list provided by BAIID office). After checking other prices i decided to go with Guardian and called back. I spoke with a 2nd operator who gave me an appointment but then his system went down before the payment and he said he would call back in 10 minutes. I called back 1 hour later speaking to a third representative who got me through again but made my appointment for 2 days later. At that point i was frustrated and considered going elsewhere and told them i would call back. I calles right back speaking with a 4th operator who was helpful, got me an appointment for the next day and seemed to be the only one not complaining about her job and the system. However, when I arrived at my appointment she had "mistakenly" quoted me 200 dollars less than I need to pay. Having no choice, I am sitting here for "a few hours" hoping for no more surprises.