Keith
Ricks Automtive in Olympia was the highlite of this experience Ricki, Cruz, and Jeremy were all very curtious, informative, and helpful.
I am not really sure what to say about Guardian itself. I tried several of their locations and couldn't even set up an appointment even when I asked them to set one two weeks out or however long they needed to then when I contacted them through their national hotline I got a gal from somewhere on the east coast(Kimberly) she seemed really concerned and I felt like she really tried to make the other locations be more cooperative. She told me to call her back if no one from my local shop got a hold of me by noon of course they did not so when I tried to re-contact her I got someone from Seattle who was less helpful and maybe even a bit rude. He was trying to sound nice but all the same it left me feeling like he was putting the blame on me for the other shop not even having tried to help me. Lucky for me I ended up contacting Ricks Automotive in Olympia they were certainly the high point of this experience. Ricki set me up an appointment (and kept it) the very first time I called her she new all about all the different paperwork and the device her techs Jeremy and Cruz were informative, helpful, and professional and they had me out of there when they said they would can't say enough good things about all the people and pickles at Ricks Automotive thanx guys and gals their the people who earned the five stars certainly worth going 45 minutes out of my way to end up where everyone knew their stuff.