Guardian InterlockReviews of guardianinterlock.com

I had tawanda. She was very helpful

I am asking for documentation and they are saying they have none to give me? What did I pay for your services for if I dont get any documentation?

I had a pleasant experience and my questions were answered by Tawanda Rozier.

IT IS IMPOSSIBLE TO GET ANY HELP!!! I literally get put on hold for 40+ mins every time I call; and I have to call EVERY MONTH because they overcharge me$35 EVERY MONTH and the shop says there is nothing they can do, that I have to go through Guardian to get a refund. It takes me HOURS of time I SHOULD be working making money to get my refund, so it's just a wash anyways. And then when you DO finally get them on the phone, they transfer you to the wrong person who then says they can't transfer you back because it's a "different company," and then you have to start ALL OVER. It is absolutely insane. If I could give negative stars, I would.

Great customer service. Tawana was very knowledgeable

Tawana was very helpful. Thank you.

Wow . Where to begin ! Absolutely do not ,and I repeat do not use guardian as your provider! Nothing but issues with their dated equipment. Impossible to reach them. Each and every review on this site is accurate and similar to what I have experienced. Do a Google search consumer insight guardian and read the horror stories. They are all true.

The woman was very helpful in getting everything set up, but I did not like how she had to call the auto shop and set up the appointment while I stayed on hold. This made scheduling very difficult because she had to keep me on hold several times while she called the auto shop several times. Great besides that.