Guardian Interlock Reviews | Read Customer Reviews of guardianinterlock.com

Guardian Interlock Reviews | Read Customer Reviews of guardianinterlock.com

Guardian Interlock reviews

813 approved reviews, newest moderated first

Meranda E.
Aug 19, 2020
I was told by Guardian that my…
I was told by Guardian that my appointment was confirmed at Duane's Autoshop. When I arrived at Duane's, I was informed that they told Guardian that they could no longer access their system and would be unable to complete my installation. Guardian never informed me of this and I had to drive completely across town to another location to have the device installed.
Response from Guardian InterlockAug 28, 2020
We apologize for the inconvenience you experienced at your installation appointment. I do see that someone reached out and we did our best to extend an offer that would help make up for the inconvenience.
Report
Alzina J.
Aug 19, 2020
My experience with Guardian was complex…
My experience with Guardian was complex the customer service was good it just they had my driving out for appointment the installer didn't have supplies.
Response from Guardian InterlockAug 28, 2020
We apologize for the inconvenience you experienced at your installation appointment. I do see that someone reached out and we did our best to extend an offer that would help make up for the inconvenience.
Report
Josh
Aug 12, 2020
Ok so far
Have not had unit very long 3 weeks maybe. Seems to work well so far. Will know more in time....
Response from Guardian InterlockAug 28, 2020
We appreciate you taking the time to provide us with honest feedback. At LifeSafer/Guardian, we are always striving to become better for our customers, and your feedback helps us to best understand how.
Report
Payton Y.
Aug 5, 2020
Customer service is horrible
Customer service is horrible. They dont fully train the people who install the interlock. I dont recommend
Response from Guardian InterlockAug 28, 2020
Thank you for taking the time to provide us with this feedback. We have escalated your concerns about our Guardian service location for our Market Manager to look into. We hope to work hard in the future to help change your mind.
Report
Jose R.
Aug 3, 2020
great job
great place to work
Response from Guardian InterlockAug 4, 2020
Thank you so much for your kind words. We are glad to have been of assistance and wish you success with your Guardian program.
Report
Orlando G.
Jul 31, 2020
Great quality service.
Great quality service.
Response from Guardian InterlockJul 31, 2020
Providing top quality customer support is a core value for Guardian. We are happy that you had a five star experience with us.
Report
Angelo R.
Jul 23, 2020
Keep having issues with the handset…
Keep having issues with the handset reading errors
Response from Guardian InterlockJul 23, 2020
We’re sorry to hear you have experienced a difficult time with your Guardian device. We want to make sure you are confident and feel safe when you are on the road. Someone from our executive management team will be in touch shortly to see how we can help.
Report
Shafaye T.
Jul 23, 2020
Mark
Mark, was very helpful with hands on & very knowledgeable of the product. I, would highly recommend everyone to go see Mark🤗.
Response from Guardian InterlockJul 23, 2020
Thank you so much for acknowledging our Wheat Ridge, CO shop. Our contractor partners are a huge asset to the LifeSafer brand. We will make sure to let them know they are doing a great job!
Report