Andrew D.
it really sucks
it really sucks. If you do not blow and suck just right your vehicle will not start. I could understand it not starting if I had alcohol on my breath. But no if you do not blow and suck just right it will not let you start your vehicle and if that happens to many time it will lock you out. I'm really glad I learned this before I went out into the mountains were there is no cellphone service and temperatures can get below zero this time of year. And God forbidden i had a medical emergency. So if you do not blow and suck just right you can not drive even if your not drinking.
Response from Guardian InterlockFeb 5, 2021
We appreciate your feedback and understand your concerns. At Guardian, our employees continuously test our units to understand our consumer's experience. Device settings are determined by state regulations, not the interlock industry, but we do our best to train our clients how to use the device. We are always striving to become better for our customers, and your feedback helps us to best understand how. Please contact us at 800-499-0994 if you still need assistance with testing. Thank you for choosing Guardian as your provider, and we hope to speak to you soon.