Guardian InterlockReviews of guardianinterlock.com

It was the best The Guardian Rep Jesse was very helpful

Been calling for over a week and have been told I would get a call back, still waiting into the following week

La mejor atención de su parte muchas gracias

Extremely personable and knowledgeable

Everyone has always been polite and answered all my questions.

DO NOT TRUST FHIS COMPANY! Every time I call customer service I get a different answer , more $$ tacked onto my bill , and nothing changes I still can’t get this machine off my car because it costs too much to remove there are half a dozen removal fees and other bs charges that NO ONE EVER EXPLAINS WHAT THE COST IF ANY OF THIS IS FOR OR THAT I AGREED TO PAY $4 a day for MY UNIT. I never agreed to that but I signed a receipt that was a contract without knowing or being told ANYTHING! I DONT KNOW WHY THESE CROOKS ARE STILL IN BUSINESS. EEVEWYTIME I CALL I AM ON HOLD FOR HOURS NO JOKE. I still have a faulty machine I had to get it reset 7 times in December and I have yet to receive a new machine or any deduction in my balance due to bull s. Violation charges . I have not violated anything not one time but my device can’t go one full week without reverting back to error message “lockout starts in however many days, reason?? violations” and this part is the kicker whenever that computer says they believe they don’t care what you say. I’m fighting with them again on the phone right now and I’m in tears because they keep talking over me telling me that my account has been reviewed by the billing department and that the charges are accurate. Nobody ever told me anything except the mechanic on my first time I had to payapparently that phone customer service that Wnedy didn’t get recorded because that was the one that I only paid half of what they were charging because I didn’t agree to four dollars a day! And their website says two dollars a day. Why are they charging me double? These people take advantage of the fact that this is a court ordered or DMV ordered mandatory issue. They are taking advantage of people and it’s disgusting again. I’ve had a blurred breath and I was with lifesaver which is their parent company allegedly and it was $50 a month Not $148 plus all these bull s. fees … this is the worst part. There’s no way to talk to anybody beyond customer service. They said they’ll have a supervisor reach out to me. I’ve yet to have anybody reach out to me. Everybody I talk to is like talking in the same person there is no higher level to talk to you or location so you could show up and look at these people in the eye. I can’t continue here but I could go on for days this is the best part though just know that every time you call customer service you’re gonna be waiting minimum of a half an hour- but closer to an hour . Twice, I had to wait over three hours. How about when I had to wait over three hours twice in one day!! These people don’t care about you. They don’t care about your situation. All they care about what that computer says and it’s lies they input stuff that’s not true so that the next person can tell you that this is what happened when you know it isn’t what happened they don’t listen to the words that come out of your mouth. All they listen to is the crap in the computer that you didn’t even say but their interpretation of what happened and what they decide without acknowledging me !

Authur was great in explaining everything that I had questions for. I will be sure to use Guardian soon. Thanks

Very informative and made sure he listened to me and helped me out quickly.