Angela
Excellent experience
Excellent experience

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-po
Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mental Health · New York, New York
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Mental Health
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8,485 approved reviews, newest moderated first
Angela
Excellent experience
KRISTIE S.
I have loved Grow Therapy. If there was one thing that I dont necessarily enjoy is that I was unable to schedule future appointments when I had a copay due and was unaware of it. The only way I found out was me just reviewing my account.
Response from Grow TherapyJan 12, 2024
We appreciate you reaching out to share your concerns. We understand that disruptions in care due to billing issues can be frustrating, and we've implemented a rolling cancellation approach when individuals have outstanding balances in hopes of preventing disruptions in care. We also have made it a priority to implement email notifications to address outstanding balances, and are exploring other flexible payment options that we can offer those we service. We appreciate you taking the time to share your feedback as we continue to work towards making the process of finding and managing care as seamless as possible. If we can offer you additional support, please let us know at [email protected]! Best, Grow Therapy Support Team
Kit
I appreciate everything about this company. The ability to schedule with as many therapists as need to find someone that you click with is great. Not having to deal with insurance other than verifying that I have it is also great. Logging in is simple. Everything about this is as user friendly as possible.
LA S.
Very happy! My therapist listens very well, is very kind, and makes great suggestions to help me focus on how best to try to overcome some of my challenges. I feel comfortable and can be myself which is the way it has to be in order for this therapy to work for me. Thank you Grow Therapy!
Keria S.
Grow has been so easy to use, and I absolutely love my therapist she has helped so much and after having many other therapists in the past I finally found the right fit.
Catherine
I like that the platform is open to browsing therapists, they aren't assigned. It's also helpful to have a profile and get to know which therapist will be a better fit, saving time and money and sanity while avoiding several "initial consults."
Arianne
Partnering with Grow Therapy gave me the path to start my private practice. They resolved my many hurdles I had that prevented me from getting started and I am so grateful. I am impressed with the professionalism and support they offer. There are tons of resources including education on clinical topics, technology topics, and business. I am one who shies away from technology, but their site and platform is extremely user friendly and intuitive. Grow therapy has managed to create a culture of inclusivity. It is warm and welcoming. You won't feel like you are on an island alone in private practice.
Ryan C.
Grow Therapy keeps automatically canceling my appointments due to an error with their website saying my insurance needs to be updated. Their customer service is only available through chat, and they either don't answer or just tell you that your message has been passed along to another team. It's very frustrating. It's now the day of my appointment, and I'd reached out 6 days ago. Totally broken system. Update: Grow Therapy did reinstate my appointment due to my provider contacting them through channels not available to the consumer. They replied to my 'chat' on 12/14 on 12/27 and apologized for the late reply. Changing rating to 3 stars.
Response from Grow TherapyJan 9, 2024
Thank you for sharing your experience, and we apologize for any challenges you faced while working to resolve your concerns. We recently implemented some updates to our system to improve our insurance verification processing, which unfortunately led to some technical errors. Our team has been made aware and has since resolved the issue. We've also been putting a focus on enhancing our support organization's services and building out our team to ensure quicker resolutions. Through this process, we've been exploring ways to expand our phone support availability to offer another communication channel for support related concerns. We appreciate you sharing your feedback with us as we continue to improve our system and services. If we can offer you any further support, please feel free to let us know at [email protected]! Best, Grow Therapy Support Team