Grow TherapyReviews of growtherapy.com

Found this online and it has been quick And easy to schedule and we had a match with our therapist

They're receiving three stars ONLY because my psychiatrist is amazing, phenomenal, and fantastic. That and the customer service associate I spoke with who was the one who repaired what their incompetent billing department could not. That representative should be making double what the billing department is being paid. These 2 people are the ONLY reason they're getting any stars!!! They're greedy, they're incompetent, they couldn't verify my insurance so instead of reaching out to the insurance company and getting things straightened out they canceled my appointment. An imperstive appointment to discuss the results of my neuropsych testing. This was a huge deal, it wasn't just an appointment to refill my meds. It should be considered malpractice as far as I'm concerned. It was negligent and incompetent. They canceled without calling the insurance company, without getting off their lazy butts and doing anything!! The other issue was I missed an appointment without notice. There is a $100 charge if you miss the appointment and I get that, The problem was it wasn't paid when they cancelled my appointment. It was ONLY 6 DAYS!!! it wasn't even a week that it wasn't paid Allow a person to get paid, but nope, they're greedy. They have proven twice now they don't care about the clients, they care about the money. For both those reasons and the fact that billing is lazy and incompetent. They are unreasonable and greedy. That said, my psychiatrist OUTSTANDING!!! I cannot rave about him enough. I saw his name on another platform and assuming he's with that platform as well I will be leaving Grow Therapy. I will not accept this. This is a poor excuse for a company. Mental health, they should show compassion, people are already sad, weak and vulnerable in a lot of cases. Thankfully I am not This is NOT the way to treat a mental health patient Extreme greed, and 1000% incompetence are unacceptable and don't inspire a lot of confidence.They also locked me out of their app because of these issues. Need I say more? I STRONGLY urge you to seek elsewhere!! To add, after prematurely cancelling my appointment and not allowing me to schedule a new appointment when it was all resolved I finally went back to schedule and he's not available to July 2nd mind you it is currently June 18th. I reiterate this was to receive the results of my neuropaych testing and to proceed with the treatment plan this was not just a follow-up visit. They told me that their system does not allow them to go in and reschedule appointments. Their system does not allow them to go in and reschedule appointments after they inconvenience me so their solution was inconvenience the provider and see if he could fit me in somewhere how is that fair I highly strongly recommend you stay away from this company they're greedy and they are incompetent and lazy. The excuse was the insurance company gave him the wrong information. I've been reached out and told them that I spoke with the insurance company and they said the issue was on the providers and then everything on my end was fine. I told him that and instead of suing this and reaching out to the insurance company to straighten things out they were too lazy instead they canceled my appointment and now I have to wait until July 2nd 2 weeks. As far as I'm concerned this should be treated as malpractice I highly recommend you go elsewhere

I find it very easy to select providers and manage my appointments. Customer service was easy to reach and quick to resolve my concerns. I've used several other services like this, and this is by far the best I've experienced.

My experience has been great so far. Kevin is very easy to talk with, and I truly appreciate that he takes the time to check in during our session and to make sure I’m doing well. He has provided me with valuable tools that I am currently implementing, and I’m already happy with the results I’ve seen so far.

I found the perfect therapist for me on Grow Therapy. I feel so fortunate to be able to be myself and receive the invaluable support I have been needing. I feel seen and heard and my therapist truly cares. I receive a written summary of each appointment. I feel so much better after just a few sessions. I would give her 10 stars if that were possible.

I've never had such unprofessional treatment by a doctor in my life. She was inconsistent and behavior not expected by a new therapist. Definitely shouldn't be working in mental health field. It's very disappointing to say the least.

my therapist is lovely. my concern is with the insane use of AI on the app. the AI “coach” chat-box that is the first thing you see when you open the app is incredibly concerning. AI is NOT a reliable resource for mental health treatment and in many cases can feed delusions and amplify symptoms. i am also repeatedly prompted to allow AI to record and transcribe my sessions with my therapist that include personal and sensitive information. pop-ups show up constantly asking for permission to allow AI to record my conversations. also, i am regularly receiving emails/notifications from Grow asking to leave a review, yet this site and this specific review repeatedly says that Grow is not prompting reviews and i cannot even choose to mark this pose as prompted.

It was incredibly easy to sign up for an appointment, and my provider sent me an email with a direct link to the appointment which made the process stress-free.