Grow TherapyReviews of growtherapy.com

Has been great experience very challenging and makes me thinking that's what I need

Onboarding with Grow Therapy was uncomplicated. The employees are professional and response time is prompt. Employment with Grow Therapy provides an excellent opportunity to build my practice while balancing home life and work schedules.

I enjoy taking my therapy with my Dr. Christine she's been very helpful dedicated and professional to give me the best answer when I needed it very highly recommended....

The therapist I found really is one of a kind. She was so helpful and I really had great hope. I looked forward to working with her through my mental health journey. It's too bad that Growtherapy billed me in 2 lump sums, rather than weekly, like I'd been going to the appts. It took a long time for them to figure out insurance (UHC) and then billed me all at once. More than I can afford in one payment. So now I'm without the best therapist I've ever known in my 29 years of having them. Very disappointing. Grow will get paid, but I can't play games like this. So I won't be continuing with them. I'll miss my therapist terribly

I love that they can bill my insurance unlike other places. I found a wonderful therapist that has helped me so much. I also love the face that i can schedule my appointments anyway necessary.

Easy to use. Great selection of physicians and therapists

well id say the person

I strongly recommend AVOIDING GrowTherapy if you have an urgent need for counseling services. Customer service is near non-existent. I could not schedule an appointment successfully because GrowTherapy's client portal indicated my daughter's birthday was incorrect. However, my insurance company verified everything is actually correct. My insurance company would have loved to contact GrowTherapy to communicate with them to tell them the birthday is correct...but they were unable to communicate because there was not a working phone number. Because that avenue was blocked, I tried emailing their billing department to rectify the situation. It has been TWO WEEKS so far and there is absolutely zero response from them. At the same time, I have also attempted to use the "live chat" feature to explain the situation with someone. I was initially able to get a hold of someone who confirmed the insurance SHOULD be ok, but no actions could be done by the 'live chat' person to actually help. They only recommended waiting an unknown amount of time (weeks? months?) for the billing department to contact me. Without a customer service department to handle issues that most other companies can fix within minutes, I urge you to steer clear of GrowTherapy.