Cameron T.
Expensive scam
Grow therapy has billed me for multiple sessions that I showed up for and my therapist did not. I have contacted their billing department many times and heard nothing back. I even tried to cancel through my card, but the payment still went through, so now having to deal with turning them in for fraudulent charges. Still no word back. I definitely do not recommend this service as they are very expensive and provide zero customer support.
Response from Grow TherapyAug 13, 2024
We appreciate you sharing your feedback, and we're sorry to hear that you had this experience. We'd love the opportunity to investigate what happened here to ensure our providers are meeting our standards. Unfortunately we were unable to locate the account associated with the information provided. We hope that you’ll reach out to our team with more information so we can make sure you get the support you deserve. You can visit our Contact page at growtherapy.com/wp/contact-us for more information on how reach our support team for further investigation into your concerns. We greatly appreciate your understanding, and hope to hear from you soon! Best, Grow Therapy Support Team