Sue K.
I feel that the counselor listens and…
I feel that the counselor listens and gets me. I am looking for solutions and we are working to figure that out.

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-po
Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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8,485 approved reviews, newest moderated first
Sue K.
I feel that the counselor listens and gets me. I am looking for solutions and we are working to figure that out.
Ona M R.
Barnett is great she is open minded she is easy to talk to. She is a great listener. She helps me mentally..
Ayesha H.
Loved working with Mary! Shes kind and warm. She was sweet and asked in depth questions. I look forward to talking to her soon.
Hilary
I have a friend who works for Grow Therapy and I was happy to take her recommendation to seek treatment in psychiatric care which has fewer and fewer medical resources (the number of psychiatrists) in many states.
Natalie
Grow therapy has changed my life in ways I am really grateful for. They have such a large scale of providers worldwide...with different years of experience and different skill sets that helps tailor to your needs and to your therapy. The fact that most of the providers are virtual is a GOD send/ adds flexibility to your life schedules. I would recommend Grow Therapy to anyone who wants to heal trauma or change the way they live and view life .
DEBORAH A.
A great first session with Bethany, Welcoming and warm with professionalism. She was easy to speak with.
Tamara B.
The Grow app frequently stops working or resets during my therapy sessions — often several times per session. My insurance is billed for a full hour, and I pay a co-pay accordingly, but these interruptions mean I typically only get about 45 minutes of actual session time, if I'm lucky. This raises a concern beyond inconvenience: sessions are being billed as full-length despite falling short due to technical failures on the app's end. This is a significant problem: it disrupts the flow of therapy and undermines what should be a supportive, focused experience. I'd ask that you: 1. Fix the stability issues causing these resets, or 2. Allow therapists to conduct sessions via Zoom or another reliable platform, and 3. Confirm whether sessions are being billed/coded accurately given the actual time delivered. As it stands, the app is not meeting a basic requirement of the service being billed.
Response from Grow TherapySep 8, 2026
Hi Tamara, Technology should make virtual care easier to access, and we understand how technical challenges can create unnecessary barriers. We'd like to review these concerns and have reached out through Trustpilot to learn more. We appreciate your feedback and look forward to your reply.
Jessica N.
India has been amazing. She takes the time to listen. She is super thorough at every appointment. We have seen amazing progress in our daughter since coming to Lotus. Would highly recommend.