DLZ
I’m disappointed with grow therapy
I’m disappointed with grow therapy. I scheduled my first new patient appointment with grow therapyfor today June 23rd @ 11 am. I received an email at 10:38 am 22 mins before appointment stating She was not accepting new patient at this time and sent a list of other providers recommendations who were not available until a few days later. I was afraid to schedule an appointment with a different provider because I’m afraid the same situation will occur! I took time off from work for this appointment for nothing and wasted my time and morning having to look for new provider at a different company. They should removed any providers who are no longer accepting new patients. So, this doesn’t happen to anyone else! It’s upsetting because we are going through difficult times and already anxious to have things like things occur.
Response from Grow TherapyJul 7, 2025
We appreciate you reaching out to share your concerns about your appointment being canceled or rescheduled without prior notice. We understand that reliable scheduling is essential to your care, and we want to ensure your concerns are properly addressed. If you’d like us to investigate this matter further, please log in to your Grow Therapy portal and send us a secure message via the Help Widget or submit your complaint through our contact form: https://growtherapy.typeform.com/to/mN4HcvK0. Our team is happy to look into this and explore how we can best support you. Thank you again for taking the time to share your experience with us. Best, Grow Therapy Support Team



