Grow TherapyReviews of growtherapy.com

Wow I’m lost for words. I did not think it was this deep. This website needs more than 5 stars. I think everyone needs it!!

It is an absolute disgrace that I did not receive a phone call. I am a human being that deserves to be treated with dignity and respect. An auto-generated email is pathetic. I also should be paid for my wasted time.

GrowTherpay is very impersonal. I could not get the assistance that I needed via the website as I needed to cancel my appointment. I could not get past the "bots". The therapist was aware of my struggle to compete this task as I was using the chat feature to dialogue with her. Yet the company still wants to charge me $200 for a no show fee. They work with Humana Medicare which we are all aware is for seniors. I can only imagine how many seniors that they take advantage of. I however, will not be one of them! Very impersonal and not for me. Shame on the therapist and shame on GrowTherpay!

My Experience with Grow Therapy: Disorganized and Disappointing I joined Grow Therapy in April 2024 to get support for my ADHD, and was paired with a counselor, whom I had been working with consistently since December 2024. The therapeutic support itself was helpful—until the administrative side of Grow Therapy completely fell apart. On June 16, 2025, I was notified that my counselor was no longer employed by Grow Therapy. I then received an email stating that my next appointment, scheduled for July 7, had been cancelled and removed from my calendar. However, on the day of the cancelled appointment, I received a confusing text message claiming that my counselor was waiting in the virtual meeting room. Wanting to avoid any misunderstanding, I logged in—only to find no one there, as expected. Weeks later, I was shocked to receive a $65 charge for a “no-show” to an appointment that Grow Therapy had already cancelled. I have clear documentation—including the original cancellation email and a screenshot of my calendar showing no scheduled appointments. This kind of disorganization is unacceptable, especially for a mental health platform where trust, reliability, and clear communication should be a top priority. Being charged for a session with a counselor who no longer works there—after being told it was cancelled—only added unnecessary stress to a situation I sought help for in the first place. I’ve reached out to dispute the charge and am awaiting resolution. Once it’s resolved, I will be closing my account with Grow Therapy. Sadly, I cannot recommend their services based on this experience. If you’re considering Grow Therapy, be cautious—their back-end systems and communication practices need serious improvement.

I just completed my first session with Dr. Alma, and I am beyond happy! Dare I say... I'm already looking forward to my next one?! Dr. Alma is authentic, warm, and incredibly empowering. She truly listens, offers thoughtful feedback, and adapts to your comfort level. She’s also solution-oriented and creates a clear action plan with measurable steps to help you reach your goals. I’m genuinely excited for this journey with her.

She was great

Just intake so we will see.

I just had my first session with Takiyah, and I already feel like I made the right choice. From the moment the session started, she made me feel comfortable, heard, and at ease—something I was honestly nervous about going in. She asked thoughtful questions, listened without judgment, and helped me begin to unpack things at a pace that felt safe and manageable. Even in just one session, I felt a sense of clarity and validation that I hadn’t felt in a long time. Looking forward to continuing this journey and building on the strong foundation we set today.