Grow TherapyReviews of growtherapy.com

4.78,485 reviews
Mental Health

Grow Therapy

About Grow Therapy

Grow is a mental health platform built to enable progress — connecting people with thousands of qualified therapists vetted across specialties, identities, and lived experiences, covered by insurance. We didn't begin with a theory about the market. We began with someone trying to help someone they loved, with the realization that when someone you care about needs mental health support, the system can feel cold, confusing, expensive, and built to wear people down. So we built something better to help people find care they can afford, stay with, and actually feel supported by — care that doesn't just work, but makes progress possible. We are not only for crisis. We are for all the moments when someone decides they want more: more support, more clarity, more tools. Because our goal isn't just to help people feel better — it's to help people achieve their goals in life. That starts with finding the right therapist, which is why we make it easy to search by specialty, language, cultural background, and identity, with care covered by insurance, appointments available in as little as 2 days, and most clients paying around $21 per session. Many pay $0, and self-pay and sliding scale options are also available. We are committed to a mental health experience that's easier to begin, more affordable to maintain, and grounded in trust — rethinking not just how people access care, but how care feels, because life doesn't pause between sessions, and with Grow, support doesn't either. So far, 15 million sessions have started on Grow, each one a step forward for someone, somewhere, building the life they've always wanted. With 220M lives covered, appointments offered virtually or in-person, including evenings and weekends, and clear cost estimates with no subscriptions to worry about, it's no surprise that 80%+ of Grow clients report feeling better after starting therapy. For more information visit growtherapy.com and to read our privacy policy visit growtherapy.com/legal/privacy-po

Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: growtherapy.com
Website: growtherapy.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Takiua B.

Sep 19, 2025

Grow Therapy Do Better People lives at at play

I signed up with this app to get my team therapy at home. Now I have personally been using a therapist for several years now. And in my experience if things arise, and my therapist has to cancel. I am notified by either a text message or a phone call Hours in advance or the day before. But with this app, my kids appointment has been rescheduled several times I initially started seeking therapy around 1 September. The time was changed. The date was changed with this one particular Therapist four times and then I was notified by the Therapist that she would squeeze my kid in last minute after she last minute canceled day up a few hours before That she could squeeze her in on a Friday at five, but it would only be an intake of roughly 25-30 minutes. We have this intake. She said she would like to see her on a weekly basis. Ask me what’s her availability I told her Wednesdays were fine. It took this Therapist over a week to reach out to confirm that Wednesdays were good for her. we scheduled for the following Wednesday at 11 for her to cancel the appointment yet again and say that she’s going to refer my kid to a colleague. We follow up with one of the colleagues and the same thing happens. My kid had an appointment today For it to be changed from 6 PM to 5 PM to only now canceled in entirety. There’s no way to communicate with the Therapist outside of a chat. How often do you check your chat? This is the worst service ever and especially for a young adolescent, who is struggling with mental health issues this is not the type of consistency that they need Grow therapy. You need to do better. You need to be better. People lives are at risk.

Response from Grow TherapyOct 3, 2025

Thank you for taking the time to bringing these concerns to our attention. We understand how frustrating and inconvenient it can be when appointment changes happen without proper notice, and we would love the chance to investigate this in more depth. We always encourage individuals to notify our team if they encounter situations where our providers don’t meet their expectations so we can thoroughly investigate each incident and take appropriate action. If you’d like to provide more details about your experience, our team is here to investigate further and discuss your options with you. Please reach out through your Grow Therapy portal’s Help Widget to connect with us. If you're unable to access your portal or connect via chat for any reason, you can utilize our Contact Us form here: growtherapy.jotform.com/grow-support/contact-us Thank you for sharing your feedback with us and for allowing us to ensure our providers uphold our standards of care. Best, Grow Therapy Support Team

About Grow Therapy

Grow Therapy (growtherapy.com) has 8,485 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: growtherapy.com
Website: growtherapy.com
Category: Mental Health
Listed on Five Star Index: 2026