Grow TherapyReviews of growtherapy.com

Safe space to be in ,good listener and problem solving .great support materials.i enjoy the session

The experience has been very easy, and completely works into my wacky schedule. Stephanie has been a very great listener, no judgement and very open.

This mental health care is great. It’s easy, effective and affordable

Very easy to use. Easy to find a provider. A great selection of providers. Great communication.

I can’t begin to say how much I appreciated our talk. He was like the older brother I wish I had. He is a authentic guy that talks from real life experiences. -Harry Gardner

If I could give ZERO stars, I would. Original post and review from November 2025: I want to stress my therapist is not the issue. The billing and customer service is, however, appalling. After checking with my provider AND with Grow Therapy and assured by both that my appointments would be covered, I am, after 14 appointments, STILL trying to get this billing issue resolved. My insurance company assures me that I've given Grow Therapy the correct information but that they are coding information incorrectly. Grow Therapy continues to demand the same information, over and over and over and over again and still nothing is resolved! I have tried, repeatedly, to get some resolution. Today is thirty days from my most recent attempt. Finding a telephone number is not possible; you have to request a callback from them or deal with them in "chat," something that is incredibly frustrating. I finally found the form to fill out in order to request a callback, did so and scheduled an appointment. 10 minutes after that time came and went, I contacted them again asking for someone to PLEASE call. Person called saying she was sorry she hadn't yet called, saying she was still on her lunch break. When she couldn't solve anything, she said she was sending my information to the billing department where they would call me back "usually within 15 minutes". It's now nearly an hour. Still nothing. Most unprofessional bunch I've ever had to deal with. What terrifies me is that somewhere down the road the decision will be made that my therapy won't be covered at all, and I'll be holding the bag for thousands of dollars. The stress of this sure isn't great for someone already dealing with anxiety. I would say they're probably okay when you don't have a problem on the accounting end. But if you do, God help you, you're screwed. UPDATED: Today, February 23rd, I was billed for ALL of the past appointments that I was assured were NOT my responsibility as Grow Therapy erroneously told me my choice of therapist was covered. So, BIG hit to my credit today for 18 appointments. This group is a SCAM. Totally. Run, don't walk, away from Grow Therapy. Updated: March 18th, 2026. The issue is finally resolved, according to Grow Therapy's accounting department. But it's a sad thing that I had to become a raging b!tch in order to get ANY response or satisfaction from this group. I still am thrilled with the work I did with my therapist; she was never the issue. But the fact that it literally took eight months of non-responsive back-and-forth, having to escalate with each contact just to feel as though I was being heard, struggling with a VERY non-client-friendly platform and customer service model, incredible stress and frustration would still make me totally unwilling to recommend Grow Therapy to anybody. However, I would be remiss to not say that yes, it appears my problem is resolved (for now anyway, God knows what might come jumping out of the woodwork weeks from now!).

Awesome and easy to use , worthy platform

My experience with them has been positive so far. I do find their website easy to navigate whenever I need to look into more information, and I like that they have articles about how to cope with anxiety and strategies for healthy living. I did find billing information confusing at first since I use Medical, but it was easy after I got the hang of it. The providers for therapy and psychiatry have been great with no issues with them so far, after a month.