Grow TherapyReviews of growtherapy.com

We attended an initial couples session with provider David Baumrucker after I had four individual sessions with him and had concerns about professionalism, inappropriate statements, and communication. I made it clear during those initial sessions that my goals were to have a better marriage, improve communication, have more empathy, and help my wife feel safe. During the session, several statements and behaviors stood out as very unprofessional. He stated that tone of voice is the only thing that matters in communication and dismissed other factors as “fluff.” He repeatedly claimed that this is what “all the research points to now.” When we asked for clarification, he repeated the same statement and then said, for example, that he could say whatever he wanted in the session as long as his tone was correct. This statement felt like an abuse of power, was extremely inappropriate to say, and did not create a safe therapeutic setting. He also made comments suggesting that women’s voices do not create safety and used an example about men with higher-pitched voices being perceived as gay, which felt inappropriate and unrelated to the therapeutic setting. Multiple sexist comments were made that made it clear he does not respect women, not only in what he said but in the way he treated and spoke to my wife compared to me. My wife was interrupted multiple times, even after addressing it directly. This included when she was opening up, expressing a need for safety related to her past relationship experiences, and sometimes feeling the need to ask if I am okay. He interrupted her abruptly and told her she was “not allowed” to ask me questions in our marriage. When she asked for clarification, he repeated it with no reasoning as to why she could not do this and further stated that she had not “earned the right” to do so. We have been married for 10 years, and I encourage open communication in our marriage. I want my wife to feel comfortable asking me questions. It also felt as though he was encouraging me to consider divorce, despite me clearly stating that I am here to have a better marriage and want to be with my wife. As a husband, I did not feel this approach supported healthy communication or emotional safety in our relationship. I want my partner to feel heard, respected, and safe expressing herself, and that was not the experience in this session. We left feeling uncomfortable with the unprofessionalism and statements made and would not return. I would not recommend this provider based on our experience. This company needs to be making sure their therapist do not treat clients in this way.

Advertised my Provider as EAP eligible (which should have entitled me to 5 sessions) then after first session sent a bill for 100% out of pocket for $230 per hour for a virtual visit from a third party biller and said they recently changed their policy to discontinue EAP support for my specific provider. Nothing wrong with my provider themselves, but horrible deceptive billing from Grow.

They've made making it to appointments a breeze! Hundreds if not millions of providers to choose from! They make it simple to find a provider who gets to the root of the problem or if you just want a person who deals with the problem of the day - you can find the perfect one for you! I absolutely love grow and plan to stay with them as long as I need treatment.

I have been seeing my therapist (who I've had a relationship with prior to this platform) through Grow for almost 2 years and I've had nothing but issues with their billing. They have multiple billing addresses and NPI numbers, which causes issues with my insurance as they are billing from an out-of-state address and out-of-network NPI instead of the in-state and in-network ones for my plan. The only way I can get ahold of them is through chat (I tried to request a call once and no one ever called me) and all I ever get told is to wait days/weeks/months while they look into it. They act like they can't figure out what the problem is when every single person I've spoken to at my insurance tells me exactly what they need to do, which is what I've been telling them for almost a year now. One billing agent I spoke to even called the wrong insurance provider and told me "good news! they're confirming your plan is in-network!" I feel like I know more about insurance claims than these agents do at this point. On top of all this, the amount they've charged me has never been consistent even when the same billing code is being used. They don't seem to have a clear understanding of why this is either. I've received a few refunds for those, but only so that the cost was reduced to the out-of-network rate. My therapist is wonderful and none of this is her fault, this is 100% on Grow. If you cannot physically speak to someone about your healthcare, do not trust them with your time, money, or personal information.

Found a therapist who could help me in 1 visit. I have a very complex issue and Grow found me someone knowledgeable and compassionate. Would highly recommend to anyone needing help. The ease of use of the website is great too

Renee is wonderful. Very intelligent, empathetic and present. I felt very comfortable with her since day one.

Intuitive, easy platform that is user friendly and provides clear expectations and i am excited to be apart of it.

I'm happy that Kaiser covers all my sessions through Grow! I was in a really dark place and I was able to try different therapists before I found one that fit my needs. So thankful that their therapy is accessible and super easy to schedule sessions since you can see providers availability and choose what dates work for you.