Grounding represents a health breakthrough, an effortless lifestyle add-on with surprising, and often dramatic, healing results. A simple concept, yes, but a profound one.
Grounding Official (groundingofficial.com) has 655 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
groundingofficial.com
Website
groundingofficial.com
Category
Manufacturing
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Customer service is very friendly and helpful. I received my order a little later than expected but they communicated well through it. I now have my sheet and I love it! Very comfortable too.
Response from Grounding OfficialMay 3, 2023
Dear Debra,
Thank you for your kind words! We're glad our customer service team made a positive impression and kept you informed. It's fantastic to hear you're loving the comfort of your new sheet!
Should you need any support or have questions, don't hesitate to reach out. Happy and restful nights to you!
Take care,
Sophia, CS
Grounding Official
MI
Michele
Fantastic
Overall, I had a great experience. The team was prompt and professional when I had questions about my order.
The grounding products that I ordered were as described. There were no surprises. They are high quality. The directions were easy to understand. However, if you have questions there are additional resources given.
I highly recommend the grounding sheets. I am thoroughly pleased after using it one night! It's the first night that I have slept so well in years! I'm sure it will only get better. If I can, I will do a follow-up in a few weeks. Thank you very much!
Update 3 May 2023
I have continued to enjoy the grounding sheet and pillowcase. I had been experiencing pain in both shoulders that has been eliminated. No pain at all. I am over-the-moon thrilled with my purchase!
Response from Grounding OfficialMay 3, 2023
Dear Michele,
We're thrilled to receive your amazing review! Thank you for taking the time to share your positive experience with us.
It brings us great joy to know that our team was able to provide you with prompt and professional support throughout your order process. Our goal is to make sure our customers have the best possible experience with our products and service, so we're delighted to hear that we succeeded in achieving that goal.
We're thrilled to learn that you found our grounding products to be of high quality, and that our directions were easy to follow. We understand that our customers may have additional questions, and that's why we provide extra resources to ensure you have all the information you need to use our products effectively.
We're delighted to hear that our grounding sheets have had a positive impact on your sleep, and that you've experienced restful sleep for the first time in years. There's nothing more rewarding than knowing our products have made a difference in our customers' lives.
We would love to hear about your experience in a few weeks and how our grounding sheets have continued to support your sleep and overall well-being. Please don't hesitate to reach out to our customer support team if you have any questions or need any further assistance.
Once again, thank you for choosing our products, and for sharing your positive experience with us. We truly appreciate your support and look forward to continuing to serve you in the future.
Warm regards,
Sophia, CS
Grounding Official
CB
Cherrie B.
Great Team Up and Follow Through!
Grace, Vanessa and Franco teamed up to resolve my issues! I placed an order and changed my mind and requested to have it replaced with single sheets instead of the fitted sheets. They helped out and refunded me the difference. The shipping was delayed, I ordered in November and got it in January. When I got my package, I realized that I was given single sheets that are too small (60x270) instead of (90x270). It took a while to get it resolved with a lot of going back and forth correspondences. They sent a correct sheet size finally on Feb. 16 but I had 2 incorrect sheets. So more email follow-ups but Grace, Vanessa and Franco tagged team in responding to my never ending emails and following-up with their shipping department. I finally got my second correct sheet size yesterday, and I am so happy! As I said, it took a while but it got resolved. Thank you so much Grace, Vanessa and Franco!
Response from Grounding OfficialMay 3, 2023
Dear Cherrie,
Thank you for your feedback, we're thrilled to hear that our team was able to assist you with your order and that you're happy with your purchase.
We apologize for the delay in shipping and for the mix-up with the sheet sizes. We understand how frustrating this can be, and we appreciate your patience as we worked to resolve the issue. We're glad that our team members, Grace, Vanessa, and Franco, were able to collaborate and provide you with the support you needed to ensure a positive outcome.
At Grounding, we're dedicated to providing our customers with the best possible experience, from our products to our customer service. We're glad that you found our team to be helpful, and that they were able to assist you in getting the right size sheet.
We're thrilled to hear that you're happy with your purchase, and that you're experiencing the benefits of using our grounding sheets. Our products are designed with the intention of supporting better sleep and overall health, and we're delighted that you're experiencing the positive effects.
Your feedback is invaluable to us, and we're always looking for ways to improve our service and products. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help you in any way we can.
Thank you again for choosing our products, and for sharing your positive experience with us. We truly appreciate your support and look forward to continuing to serve you in the future.
Best regards,
Sophia, CS
Grounding Official
WB
Wanda B.
Your product lives up to the hype.
Your product lives up to the hype and then some. Not one single night since receiving my sheet have I failed to fall asleep FAST and sleep DEEPLY all night . I have ordered one for my daughter and plan to use them for Christmas gifts. I even took the sheet on a cruise...works at sea, too Feedback from the company has been fast and helpful.
Response from Grounding OfficialJun 15, 2023
Dear Wanda,
Thank you so much for your enthusiastic feedback! We're absolutely delighted to hear that our grounding sheet has had such a positive impact on your sleep quality. The fact that you've been able to fall asleep quickly and sleep deeply all night is just the kind of result we strive for.
We're particularly thrilled that you've chosen our product as a gift for your daughter and for Christmas, helping to share the grounding experience with your loved ones. It's heartwarming to hear that our grounding sheet has even accompanied you on your cruise, proving its effectiveness even at sea!
Your satisfaction is our top priority, and it's great to know that our customer service has met your expectations. We always aim to provide prompt and helpful feedback to our valued customers like you.
As you continue to enjoy the benefits of our product, please don't hesitate to reach out if you need any further assistance or if you have any more questions. We're here to support you every step of the way.
Thank you once again for choosing Grounding and for being an active member of our community. We greatly appreciate your trust in us.
Best regards,
Grounding Official
AR
Arielle
WOW! So in love with these sheets!
Let me start by saying that it did take a long time to get my sheets (6 weeks exactly), but I knew from researching online that it was normal for this company who is shipping from over seas (I believe from Germany). That's okay because I knew what to expect, but was so excited to get them! I LOVE THEM! We have only used them for 5 days but we noticed a difference from night one. Your body feels like it sinks into them and in the morning I don't want to get out of bed because they feel so good! I wake up feeling like I got way deeper sleep. However, when waking up, its like my mind is awake, but my body wants more--to stay in bed! Maybe my body really missed the feeling of the earth/or needs it! I use an Oura ring to track my sleep. My sleep efficiency has been above 90% since getting them and my HRV is improving which I have been trying for years to get better and nothing has worked. I do also have more dreams or have been remembering them more since getting these sheets. We also bought some for me son who has bad sleep and he says they have been helping too (he is 9). I cannot wait to get more for my other two kids. I have been recommending them to everyone!
Response from Grounding OfficialSep 20, 2024
Dear Arielle,
Thank you for your patience and understanding regarding the shipping process—we're thrilled that the sheets were worth the wait! It’s wonderful to hear how much you love them and the immediate improvements you’ve experienced, from deeper sleep to better sleep efficiency and HRV tracking. We’re also glad to know that your son is benefiting from them too! Your excitement and recommendations mean the world to us, and we can’t wait for your whole family to experience the benefits.
Best regards,
Grounding Official
RR
Reili-Riin
I received my grounding sheet last week…
I received my grounding sheet last week and have to say i am sleeping a lot better. I’m 53 years old and had sleep problems since age 10.
Response from Grounding OfficialJun 15, 2023
Dear Reili,
Thank you so much for sharing your positive experience with us. It's truly inspiring to hear that you've noticed significant improvements in your sleep after using our grounding sheet for just a week.
Sleep issues can be deeply challenging, especially when experienced over a long period, as in your case. So, we're particularly delighted to learn that our product is helping you sleep better after all these years. This is precisely the type of outcome we strive for at Grounding.
Your feedback is invaluable, and we're thankful that you chose Grounding to assist with your sleep. As you continue to use the grounding sheet, we hope to hear more about any further benefits you notice. If you ever have any questions or need additional assistance, please don't hesitate to reach out to us.
Again, thank you for your feedback, Reili. We're excited to have you as part of our Grounding community and look forward to supporting you in your journey to improved sleep and overall well-being.
Best regards,
Grounding Official
BB
Brien B.
I’m happy with my queen sized sheet
I’m happy with my queen sized sheet. My hip pain got better after 1 night and the ease of pain and return of function has continued- it’s been a month I think? I’m very satisfied.
Response from Grounding OfficialJun 15, 2023
Dear Brien,
Thank you for taking the time to share your positive experience with us. We're absolutely delighted to hear that our grounding sheet has contributed to easing your hip pain, and even more so, that these benefits have been ongoing for a month now.
At Grounding, we strive to provide products that help our customers find relief and promote overall wellness, and your feedback validates these efforts. It's indeed inspiring to hear how our product has improved your well-being in such a significant way.
Your satisfaction is our top priority, and we're thrilled that you're pleased with your purchase. As you continue to use the grounding sheet, we look forward to hearing about any additional benefits you may experience.
Should you need any further assistance or have any more questions, please don't hesitate to reach out to us. We're here to support you in your journey towards better health.
Thank you again for choosing Grounding and sharing your experience, Brien. We're honored to have you as part of our community.
Best wishes,
Grounding Official
AD
Adam
Don’t buy from this company
Don’t buy from this company. Super unhappy with them every step of the way. The order took over a month to get to me, by which time I moved to a different house and they were totally unresponsive to my emails.
There’s plenty of other grounding sheet companies to do business with. Don’t choose this one.
EDIT:
Thank you for the refund. I appreciate you trying to make this better. The shipping took 41 days from the date of the order, I didn't see any notification that it was out of stock. Perhaps I missed it.
It's unfortunate that I had to make a negative review in order to get someone from the company to treat me seriously.
Response from Grounding OfficialFeb 27, 2023
Dear Adam,
Thank you for taking the time to share your concerns with us. We are sorry to hear that you are unhappy with our company and the service you received. We would like to make things right by addressing the issues you have raised.
Firstly, we want to assure you that we have already refunded your order, and you can have someone pick it up on your behalf, as it is intended as a gift from us to you.
Regarding the delay in receiving your order, we understand how frustrating it can be to wait longer than expected. We would like to clarify that we had a notice on the shipping section of our checkout page that we were restocking, and we sent out email updates titled "Order Update: Restocking Progress and Shipping Schedule." We provided information on the status of shipped orders and explained the shipping schedule for remaining orders. In that email, we also offered a full refund for customers who did not want to wait for their orders to be shipped.
We take full responsibility for missing one of the eight communications we received from you. We understand that timely and effective communication is crucial in providing a satisfactory customer experience, and we apologize for any inconvenience this may have caused. We will use this as a learning opportunity to improve our processes and ensure that all customers receive all communications moving forward.
We appreciate your feedback and are committed to making things right. If there is anything else we can do to assist you, please do not hesitate to let us know.
Sincerely,
Grounding Official
