Simona K.
No communication
Update: My grounding sheet was sent 12 days after I placed the order. I received it 3 weeks after placing the order. Original review: I placed two orders a week ago. It's written - it takes 2 days to prepare the order. I still don't have any information about the delivery. No answer on my emails, message on their homepage and on instagram. I ordered a sheet two years ago and everything was perfect. So I am very surprised - there is no communication at all this time...
Response from Grounding OfficialAug 24, 2026
Hi Simona, We sent an email explaining that there was a short delay, which has now been resolved, and we offered a refund to anyone who wanted one. I'm sorry if you missed it. Your order shipped on the 20th of August and is currently in transit. Please check the tracking link that was sent to your email. If you have any trouble locating it, email me directly at [email protected] and I'll resend it. Best wishes, Grounding Official




