GroomitReviews of groomit.me

I am addressing this concern to protect the wellbeing and safety of pets and petowners. I purchased the Gold package and the groomer's initial is CW. This person was wearing metal rings and thoroughly mistreated my cat when bathing her. I gave CW the $40.00 tip before the service started because I explained that the cat is afraid of water and so it was my way of saying to please do a great job. He did the opposite. After he bathed and blowdried her, I told him it's okay to just leave it at this point and that I would contact Groomit for a partial refund (since the full package could not have been done). I distinctly remember saying, "Hey C, quick question- only a few steps were done in the package right?" (With the context that I would then contact Groomit for the difference). Before I even completed my sentence, he yelled at me, twice, "What exactly do you want??" And I felt uncomfortable because he was in my own home. I didn't want to argue I just wanted to confirm what exactly was done so I could get the correct/accurate amount for the refund. Before he walked out the door, he opened the envelope and scoffed at the two $20.00s. I was fooled by the nice design/simplicity of the app. Petowners- Don't allow these strangers into your home. Please refer to a doctor's office or pet store that offers kind service and love that you and your pets deserve

Punctual, great job and convenient A++++++++

I have a puppy and he got his first haircut last week at home. He looks amazing and I am very happy with my groomer soudeh. I don't like my dog to be in a cage like most pet salons do it, so at home with groomit is an great solution for us.

you never got back to be in regards to mistreating my cat.

Love the service! my dogs feel safe because they were at home. The groomer was nice and she new her craft. My dogs were the cleanest they've ever been.

The groomer was kind to my nervous pup and gave her kisses anytime she needed it. Her cut was exactly how I asked it to be too! I will definitely continue my services with Groomit!

My puppy was very nervous because he was rushing he has to go to another appointment and he couldn’t wait he wanna cancel my appointment and I told him since you are here cut my poppy hair I’m very thiisplease and unhappy I will never use his service he need to take the bus to go from Nj to ny to he’s other apoiment He was drying blowing whit strong blower into my poppy face I’m so pi—-off for $110.00 he said nex time I will have more time ,now my 1 and half year old poppy is afraid to blowers 😡

So far I used Groomit twice and the service was great. I have a problem with the app!! You can't leave messages, rate the groomer, or choose the groomer you want. For example, there was a particular groomer that I loved and I was not able to choose her for my next appointment. Another gripe is that you cannot customize your own package. I have a 6month shihtzu...Why would he need an ANAL GLAND EXPANSION!!!! I hope they modify the app and add a feature to customize your own package. For now, I would lose it!!