GrillioReviews of grillio.com

This has been resolved. If you buy from Grillio, you better hope you do not have an issue as it will not be taken care of. Have been dealing with them since September 2025 and still not settled. Purchased the Cal Flame pizza oven June 2, used it once. Manufacturer issue. Manufacturer issued credit to Grillio to give us our money back. We still have not been issued a refund as of April 15, 2026. Only correspondence we get is when we call and talk to Cherise. She does not follow up. Have asked several times to speak to the manager with no response. THIS IS NOT HOW YOU RUN A BUSINESS! WE HAVE BEEN MORE THAN PATIENT! Doug Nitz

Cherise was very helpful and went above and beyond to make sure everything was handled and that I was satisfied with the product. I have nothing but kind words for grillio

Cherise was very helpful and very detailed orientated. She went over and beyond in trying to resolve my issue. In addition, she was excellent in following up on making sure my issue was resolved. Thanks Again!!

Cherise was really great, she stepped in and helped guide me through the process with patience, compassion, and professionalism.

Quick response and very professional

This hole experience was wonderful, excellent customer service, I had a small part missing and it was handled and delivered right away, I’m excited to share my outdoor kitchen with family and friends. Thank you

There was uncertainty about receiving my package within a strict timeline, and Cherise ensured I received my delivery on time. Not only on time, but early!

Cherise did an exceptional job with my order. She tracked down and solved issues I was having with my shipment and provided personalized care with new orders and missing parts. Hang onto this one.