GreenSkyReviews of greensky.com

I am in the process of replacing 6 windows in the house I bought for my son and daughter in law. The house is 120 years old and the windows in question are all in very poor shape. I brought in a local window contractor, got measured and got a price. I agreed to the price then they offered me 0% for 24 months financing. OK, I can easily afford that, so I signed up for it, paying 40% down. In rounded numbers, the cash price was $9,500 and the down payment was $4,000 leaving a financed balance of $5,500. Word of Warning #1: Don't ever sign anything on a tablet the sales person gives you. You don't get a copy of what you supposedly signed until much later and for all you know you could be signing your own Death Warrant. So, about 2 weeks later (after the 3 day cooling off period has expired) I get a package of documents from a company called Green Sky. They approved me for $11,000 and then enclosed a Truth in Lending Statement saying I had borrowed the full $11,000. The "Amount Financed" box of the Truth in Lending statement clearly read $11,000. I contacted them and verified that they had already sent the $5,500 to the builder, depriving me of any opportunity to withhold payment until the job was satisfactorally completed or had even begun (it had not, in fact the Contractor was till in possession of my down payment check just setting it up in their books). To add insult to injury, according to the Contract I had to repay the full $11,000 within the 2 years to qualify for the 0% interest. If I didn't, the Truth in Lending Statement said I would pay 18.83% interest (but I, being an accountant, did the math and the true interest rate is closer to 34%). Not only that, but the $5,500 I had contracted to borrow mysteriously grew to $11,000 over the 2 year interest free period, at an interest rate of around 32% which was not included in the APR or anywhere in the calculations. Word of Warning #2: Don't believe anything that isn't in writing. The Judge won't, so why should you? Both the Contractor and Greensky confirmed to me that the $5,500 had already been paid and when I asked about the OTHER $5,500 they both told me that the Truth in Lending Statement is detailing the costs as if I borrowed the full $11,000. But, I replied. I am not, and the Truth in Lending Statement clearly states "$11,000 is being paid to {the Contractor) on your behalf." So, given that the Truth in Lending Statement is misrepresenting the amount being borrowed, the amount being paid to the Contractor and the interest rate, just what in the Truth in Lending Statement is true? They wouldn't answer that question. I put a stop payment on the down payment check, contacted the builder and told them to cancel the contract and I would be glad to explain all this to a Judge.

Web site doesn't work and customer service is not able to provide any service. Terrible company!! Don't trust them, very difficult to work with!

I had an issue with the AC unit at my home. A local AC company showed up and the damage was bigger than what I expected and hoped for. Since I did not want to pay the invoice of about $1300 outright, I decided to apply for their credit card and got approved quickly. What they did not tell me at that time and I did not find out for about more than 2 months is the company took 50 points off my credit rating to approve me for their credit card!? If I had know that, I would have never applied for their card. My credit score has always been excellent, but 50 points just for a credit check is waaaay to much and unfair. That has never happed to me before. Also, on the last due date of one month's payment I just forgot to make the payment. Greensky company started calling me on the next day to make me make the payment. It turns out that they give 10 days grace period to their customers which means I was not late at all. They just want to keep applying pressure on people. I also called a few numbers without getting anywhere to find out about this case, but I did find out that Greensky is actually owned by Goldman Sachs. Both companies deserve 1 star rating for their unprofessionalism and bad company policies. And please do not write me back like you are sorry and you provide "excellent service and care about customers". The Greensky policies are bad, but I have to praise employees that I spoke with on the phone a few times. They were really professional and helpful.

greensky bills for $7,400 for work that was never done. Rotorooter uses greensky to collect money for them, but the amounts are huge and do not represent the actual charges. charges were $204 for rotorooter services, and an additional $200 for a toilet replacement, NOT $7,400 as billed

I cannot even open the page to pay my bill. A colossal waste of time! Will never do this again! Useless!

This company is horrible. Had my identity stolen and gave them all the documents they needed to prove it and they still wanted to charge me $7200 and to find out whoever used my identity wasn't able to get anything but yet they still want me to pay $7200. I have gotten the run around and someone said they would remove it but it's still there and shows up on my credit report.

Worst finance company EVER! Spent 6 months fixing their screw up. They deleted my daughter off the loan completely. Then made me primary instead of cosigner. Should have been done with them then. We continued. My daughter was not receiving statements. Set up auto pay with her bank to make payments, not realizing she was already behind. Ended up with late payments. They reported this to our credit and ruined my 20 year perfect payment history. When I called they are totally unwilling to work with me even though I spent 6 months working with them and reapplied for this loan at significant cost to myself. DON'T DO BUSINESS WITH THEM, YOU WILL REGRET IT. I DO.

Greensky is a sham! I bought new windows from renewal by Anderson. They went through greensky. After all the contracts were signed they changer my interest rate from 6.9% to 9.9% and tried to force me to sign the new contract after the windows were installed! They are horrible people, if you are doing home improvement or buying something, find out who they are financing you through first. If it's Greensky or JP Morgan (owns Greensky) walk away DO NOT SIGN! You'll regret it...BELIEVE ME! they are crooks!