Steven S.
Botched haircut
I’ve been a regular Great Clips customer for years and have generally had consistent, satisfactory haircuts at various locations. Unfortunately, the Great Clips at Teel Village in Frisco, TX, is a glaring exception. On Monday, the 17th of November I visited this location for the third time. As usual, the stylist pulled up my client profile, which includes my preferred clipper guard length that stylists normally verify with me. Before she started cutting, I specifically asked her to confirm the guard size. She told me the wrong number. When I corrected her and pointed out what was actually listed in my profile, she casually said “Oh yeah” and proceeded anyway—resulting in a completely botched haircut. This is now the third bad experience I’ve had at this specific salon. Every single visit has been noticeably worse than any other Great Clips I’ve ever used. The staff here simply do not pay attention to detail, and the results show it. I’ll be wearing a baseball cap in public for the next couple of weeks until it grows out. I strongly recommend avoiding the Great Clips at Teel Village in Frisco, TX. I have no issues with other Great Clips locations—just this one.


