Lorraine P.
Excellent Customer Service
I have been going to the West Kelowna location of Great Clips for about 3 years. I was assigned to Paula and showed her a picture of what I was looking for. Short hair cuts for women over 70 years old. Paula did exactly what I wanted. Paula is professional, very skilled, engaging, and provides excellent hair cuts. When I sign in online I watch my name going up the list. When I am the 4th person in line I head to the salon. Paula recognizes me and says Hello! The other stylists know that she is going to trim my hair so I wait my turn. We have a great stylist/client relationship. I have never been disappointed in Paula's work. I give her a 10/10! Ashley, the store Manager, is also very engaging and a great hair stylist. She does some work behind the scenes to help the staff stay organized. I highly recommend Great Clips in West Kelowna.


