Karen A.
I like it...I really, really like it!
The Jitterbug Smart2 phone has been great during the week I've had it. In my initial call to discuss the phone and the Lively Mobile system I got a sales representative who was so irritating I hung up on her. HOWEVER, after that, every support representative has been terrific. I've used their one-on-one help several times and have gotten 5-star service. The phone itself has passed expectations. It's menus are clear, well-labeled, and very logical. There are some decisions to be made in the background (like in phone settings) that are a little confusing simply because, well, it's technology. GreatCall has done a good job, however, writing short blurbs to explain most of them. The phone is not overloaded with bloatware. The apps were already up-to-date when I got the phone and I didn't have to spend a couple hours updating them before I could use it. For me, the voice typing is important because of limited use of hands. This phone's voice typing has been really, really good, even when I use uncommon words. One weakness originally was the camera button was too hard to press, resulting is blurred pictures. The support rep updated something and it seems to be doing well now. It could use a little more camera stabilization though. Pictures are satisfactory for me, but if someone is a photo perfectionist, they are not the same quality you would find on an Iphone or Samsung that costs hundreds of dollars. I'm very happy with this phone because I can understand it, so I'll use it.



