Scott
Everyone is always very friendly and…
Everyone is always very friendly and effective. Thank you

There are a couple of things you should really get to know about us here at Great Basin. One, we’re genuinely pretty nice folks. Two, we love our jobs. Three, we really like to help our members throughout their lives. However and whenever we can help, we will. We could go on and on about how it feels to be a part of the Great Basin family, but the best way to find out is to get started. Fill out an online application, call, chat, or come into a branch. We look forward to meeting you. Soon! Membership is open to anyone who lives, works, worships or owns a business in Washoe County. Learn more at greatbasin.org.Great Basin Federal Credit Union has been a member of the community since our charter on January 11, 1951. What began as a 50 member credit union for Reno-Bell Phone Company employees, has grown to a community chartered credit union serving over 21,000 people. Our philosophy of building personable relationships with our members still remains a core value to the board members and staff. Our Mission: We provide an honest, fair, and personal banking experience. Our Vision: To be member loved. Learn more at greatbasin.org.
Great Basin Federal Credit Union (greatbasin.org) has 607 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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607 approved reviews, newest moderated first
Scott
Everyone is always very friendly and effective. Thank you
Arnold
Good and knowledgeable staff. Convenient locations
Larry
Easy online experience. Easy auto loan experience. Always friendly.
Clinton
I went on a Saturday and website and sign on door said should be open but lobby was closed. I used atm to do deposit. Was very pleased with professional and courteous service. Only rated four star because lobby wasn't open when it was 11am. Other than that was great visit
Vanessa
I have a hard time when I go into the bank to pay our (Husband and I) lease. Because I'm listed second on the lease. The counter customer service gives me a hard time every single time I pay. I have to wait at least 5 min or more for them to finally find my name so I can make my payment. Also, I'm not able to create an online account for electronic payments because I'm listed second on the lease. I called customer service who told me "you're not listed first, so it's like your kind of not our first priority."
Frederick
The Website it's easy to locatet the item you're looking for and to navigate the through the menu's.
J G.
great bank. Always helpful and responsive
Wilmer
Fantastic Fantastic Fantastic