Carson M.
Great Quality. Please read al the way through.
Edited: "Great quality of items. I have had only two issues. 1 was with shipping of me order it has been over a week and it has not shipped even though on there site they claim 1-2 day shipping. The other issue is with the earbuds the issue I have is that they split into two different bluetooth devices. The right and left have stopped functioning together and the factory reset on the case is not working. I do like there products but they can be pricey but you do get pretty high grade items." This was my previous statement but they reached out and said it was a stocking error and they even told me when the next shipment would arrive at there warehouse. I am sure that gravastar would be an amazing help with my earbuds but I have decided to not reset them because I can use them with 2 different devices at once. I love the products that I have bought from then and will most likely be buying more in the future.
Response from gravastar.comSep 10, 2026
Thank you for your feedback and for appreciating the quality of our products! We sincerely apologize for the shipping delay and the issue you're experiencing with your earbuds splitting into two separate Bluetooth devices. We want to get both of these issues sorted out for you right away: Shipping Update: Please send your order number directly to [email protected], and our support team will immediately track down your package and expedite an update. Earbud Re-pairing: Since the standard reset hasn't resolved the issue, our technical team at [email protected] can guide you through a forced re-sync step-by-step or assist with a replacement if needed. Thank you for your patience and support as we make this right for you!