Gratsi WineReviews of gratsi.com

Customer service at Gratsi is the best. They were very helpful and rectified the problem in a timely fashion. I love their wine and will definitely order again.

Thanks for your quick response

Glasses were missing from my order and within minutes of reporting the issue, an email confirmation was sent apologizing saying will be sent separately. Awesome customer service. Thank you Kendra!

I did like the wine because it Isugar free but I prefer the taste of white Zinfandel. When you make a Zinfandel one I will be sure to try it. Thanks

I had a problem with the pour spout, sent an email to the help desk, got an immediate response, and figured it out! Thank you Gratsi! And I’m so happy that the wine doesn’t make me sneeze like all the other wines! Good luck with your business.

Wow! I had a conflict for an expected delivery and was quickly able to reach support via email to inquirer if we could re-route my delivery to a local UPS store for pick up! I kid you not, I had a response in less than 5 minutes and the most courteous back and forth exchange with the company rep! All in probably 15 minutes total. And problem solved! Another thing? This wine is darn good! Kudos to this company!!

Excellent customer service great tasting wine! 🍷 cheers to good business and great wine.

Delicious wine, and fantastic customer service. I accidentally subscribed twice, then sent them a text telling them about my mistake. The Chatbot said I would be answered on Monday, as it was the weekend, but I got an email from a rep about 10 minutes later saying they had taken care of it.