Beth Q.
I had a problem with a shipment that…
I had a problem with a shipment that was most likely not Gratsi’s fault. They responded (Elaine) within an hour and resent the entire order!

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Beth Q.
I had a problem with a shipment that was most likely not Gratsi’s fault. They responded (Elaine) within an hour and resent the entire order!
Meg B.
Eunice was quite helpful in getting the delivery location changed. Your customer service is spot on. Very efficient and knowledgeable Thanks Eunice
Christine T.
YOUR ADVERTISING IS GREAT! I CAN ALMOST TASTE THE WINE AS IT IS BEING POURED.
Barbara K.
Received my wine quickly and it did not give me a headache like other wines. I like dry wines but this seemed so dry that it didn’t have any flavor or body. Just didn’t enjoy it for that reason. Sorry.
Dee
Thanks so much for the ease of changing our order! Our company didn’t visit so not much wine was consumed! Thanks again!
Heather
I really enjoy the wine. I had issue with a delivery being damaged. Customer service was in top of things and so helpful and get the order replaced right before a holiday! So thankful Infound this wine.
Steph G.
Gratsi is hands down one of the best online companies I've dealt with. Their product is equally as superior as their service.
Mickey K.
I had wrong address in. I sent a email and they updated in 3mns . Excellent