Allison R.
Customer Service
Very quick response to my inquiry to fix an order! The wine is great too!

Gratsi is a Mediterranean-inspired wine and lifestyle brand built around simplicity, quality, and the joy of slowing down.We produce premium wines crafted in France and Italy, designed for modern living without compromising on taste. Each 3L box equals four bottles and stays fresh for up to 30 days after opening, making it ideal for everyday dinners, small gatherings, and spontaneous moments.But Gratsi is more than wine. It’s a philosophy rooted in the Mediterranean way of life, where meals are unhurried, ingredients are simple, and connection matters more than perfection. Through our content platform featuring recipes, travel stories, culture, and our Nonna Wisdom series, we celebrate the rituals that turn ordinary days into meaningful ones.We are available both online and in over 1,800 retail locations across the United States. Our model blends direct-to-consumer innovation with strong retail partnerships, supported by digital-first marketing, community engagement, and a rewards-driven retail program.Gratsi exists for people who believe good wine doesn’t need to be complicated, it just needs to be shared.
Gratsi Wine (gratsi.com) has 708 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Allison R.
Very quick response to my inquiry to fix an order! The wine is great too!
Jackie C.
Immediate response on a concern I had with an order. They did not avoid or stall in responding but took the lead in resolution. Great service!!!
christina B.
Customer service is always quick and easy with their response and support qat.
Kym Payne T.
Always gracious & helpful!
Elizabeth T.
This Wine is Excellent!! I have been watching Sugar and this is a Added Bonus. The Gratsi Family and Company are beyond accomadating for all my Needs. I would Recommend them to Everyone!!
Kenneth
Very good!!
Joanna B.
Great customer service!! Great wine!
Julie A.
Joyela was incredibly kind to help me with my wine order. Our house and entire neighborhood has burned down in the raging Aspen Acres fire that stated on Monday and is now over 35,000 acres and 0% containment. Joyela offered to recall my order and handled it beautifully and professionally. Thank Gratsi.