Happy B.
Unmatched decency in customer service!
Unlike so many other companies today, Gratsi showed me kindness and compassion. I had forgotten to skip a subscription and the reminder text got put in "spam texts" (thank you, google), so the order went through. As soon as I git the email saying Gratsi was shipping my order soon, I panicked because I did not have the extra $111 this month. I emailed them as soon as I saw it to ask if they would please cancel. Thinking all night that they probably won't, I worried how I was going to make up for that difference in groceries with 5 kids. But....to my amazement, they responded the next morning saying that they cancelled the order for me with no problem. I am so thankful! Over the last year or so, I have noticed so much greed with all the corporations and businesses we purchase from and have been ripped off many times (like most of you I am sure). It was so refreshing to receive decent treatment and understanding. I will definitely purchase from Gratsi again with this type of service!