Gratsi WineReviews of gratsi.com

Gratsi wine customer service is outstanding. Such kind, genuine people behind the brand.

It’s great that you are now shipping to the west coast from a Tacoma warehouse. It makes the transit time on UPS 3 days instead of 5. Makes differ in the hot weather months. My wife barely drinks any wine other than yours!

Great response time and solution to my concern.

Whenever I email or text Gratsi I get an immediate response. There are other companies that respond quickly, but not as quick as te people at Gratsi.

I haven’t tried the wine yet but if the product is half as good as the customer service, I will be happy. I was somehow charged for the free glasses. When I contacted customer service, they fixed the problem within minutes and refunded the price of the glasses. Can’t wait to try the wine!!

While I thought the red wine was just OK. It actually tastes like a cheap wine, but not at a cheap price. When you buy the sampler pack, you pay $60 for half bottles which comes out to $10 a bottle. You can get a decent full bottle of wine for $10 a bottle and for sure a great bottle of wine for $20 . This is not it. The white wine, in my opinion, was horrible. I have not even tried the blush and I’m a little bit leery about it. Definitely not a brand I would ever re-order.

Great service

I’ve ordered from Gratsi off and on for years without issue. I recently made a duplicate order in error. Their customer service person via chat, quickly deleted the 2nd order and placed the refund.