Grand Home FurnishingsReviews of grandhomefurnishings.com

The sales representative was fantastic, he was kind and very helpful. But when I called the billing department to see when I would get my bill and to check to see if they had the correct address, she told me no before I even finished my question. She thought I was asking a financial question that only Wells Fargo could answer, but I completed my sentence after she rudely interrupted me and she oh yeah I can check. It would of made it a lot easier if she would of just let me finish talking before just telling me no. I won’t be buying from here again simply because I don’t want to have to deal with a rude women every time I have to pay my bill or ask a question. I do appreciate the salesman but I won’t be dealing with him for the long run.

Great shopping experience.

very helpful to me and Scott and Mike in particular.

Service was excellent. Sales person was very helpful with our needs and showed us the furniture we were looking for an answered all of our questions on each piece of furniture we purchased. Thank you, Raymond Vandall

I am elated at the post-purchase care and commitment Grand Home Furnishing has for their customers. To be more specific, we purchased a sectional in 2012 and also purchased the Gold Protection extended protection plan, which was for 5 years. The sectional material was bonded leather, which began to crack and peel this year. The cracking and peeling continued and extended over one complete part of the furniture seating area. The other part of the 2 sections had a place or two beginning on it as well. I was convinced it was an expensive loss because it was beyond the 5 year protection plan. I wanted to explain my plight to the company so the problem could be brought to the attention of the manufacturer so that hopefully changes could be made to protect future consumers from the same sad outcome. To my surprise, Grand offered to do a complete swap out with a new unit (delivered). I was so excited and amazed. The new sectional is exactly the same in size and color, with a, hopefully, more durable material. I will definitely recommend Grand to all my family and friends because of how they stand behind their commitment to customer satisfaction. Thank you Grand for a fantastic "GRAND" experience.

Excellent Service

Staff was very friendly and patient with me being so indecisive on my end. I loved how they helped and gave me various options!

Great customer service