Grand Design RVReviews of granddesignrv.com

Grand Decline was the worst thing we could have ever bought. It’s been a headache since day one. Fixed most of it my self except the entire roof and now the slide roof 13,000 doll hairs.It’s a 2023 Transcend, folks we are not Transcending anywhere far from home because I’d be to worried something would fall off like a wheel or something unsafe.save your money and buy a Coleman at least you get what you pay for and not over paying for trash.

We bought a new 2024 ram design reflection 2907 RL in March of 2025 since day one the refrigerator has not kept food cold it has been a fight and a struggle dealing with Grand design 6 months later the refrigerator is still not fixed there has been other issues with the trailer and Grand design has been a nightmare to deal with I will never purchase another grand design ever again if I could give them a minus five star customer satisfaction I would and other issues we've had to deal with the roof has bubbles Grand signs and no we're not going to fix that we've had issues with the furnace the air conditioner and our second time out using the trailer the drain in the sink in the bathroom started to rust Grand design told me that was my problem my advice to anyone do not buy a Grand design and do not buy from Blue compass

I was a happy grand design reflection owner for 9 years, I traded it in on a new 2023 solitude and am extremely unhappy with their quality now. Lippert has filled them with sub par furrion products. At 6 months I had to replace the tankless water heater, I have been without a fridge for 2 months(No one wants to even mess with them) now lippert is holding up the rv repair shop with demands before sending out parts. Also having problems with the tank valves which never happened with my reflection in 9 years. I will never buy another grand design, with this kind of prioblems I would buy a $50,000. RV instead of a $147,000. lemon!

Disappointed with Awning Quality on My Grand Design RV I want to warn potential buyers about the awning Grand Design installs – the Solera 3000 by Lippert. It does not allow water to run off properly. Rain collects and pools until the weight damages or destroys the awning. When I reached out to Grand Design, I was told the awning is not designed for rain at all, only for shade. For anyone shopping: factor in the cost of replacing the awning right away or prepare for frustration. Everything else on the RV may be fine, but the awning is a weak point, and Grand Design does not stand behind it.

This isn’t just my problem—it’s a widespread design flaw that’s being ignored. If Grand Design truly believed in their repairs, they’d offer a longer warranty to back them up. For a unit costing around $130k, the fix should be permanent—or the customer should get a replacement or their money back. I also investigated trading this for a new one. They only gave me $49.000 for my 3 year old RV…that alone says a lot! Unless this is made right, I will be very vocal about my experience. Current and future customers deserve to know exactly what they’re getting into. If Grand Design continues treating people this way, they won’t be around much longer. I would run from this brand and these models. To make matters worse I have been letting people know on their FaceBook sales posts what has happened to myself and others. They have blocked me now…they do not want the truth be known to customers current and future. Very sad! I’ve added pictures for anyone who wants to see the reality for themselves

We bought a grand design travel trailer in 2022 and have had nothing but issues since then. It was BRAND NEW and has just fallen apart. First it started with the tip out coming detached from the trailer which caused bolts to come to through the floor and the fridge to fall out. We got it "repaired" and then the fridge came completely out again. The table has broken 2 times, the awning broke, the bathroom fan has issues and our water pump stopped working. It has been a nightmare and a huge money pit. Not to mention it's next to impossible to get in contact with anyone. I will be seeking legal action.

bought a new 2020 fifth wheel RV. it only got used a few times the 1st year. the following year we went full-time. It developed a crack in the sidewall. Upon notifying Grand Design they responded I must have hit something and need to contact my insurance. The crack continued to grow over the next year along with the closet splitting open, the main floor sloped by the kitchen slide, multiple bent gussets, tried to get an appointment for an inspection Dealer denied my appointment when I showed up. I paid $5K to an independent show to make sure it was safe to tow. Grand Designed finally agreed to repair the crack and other issues. Had it over 3 weeks, had to spend it in a hotel. Got it back everything looked good. Not 500 miles later the crack returned. They agreed to fix it again another 3 weeks and hotel. The crack has not come back but, now the entire bottom of the wall is moving when operating the bedroom slide. After several emails they have stopped responding to my emails. This is now a known serious safety issue concerning the structural integrity of the frame . Complete waste of time trying to deal with a company that is supposed to be customer freindly

Grand Design is the worst RV I have ever owned, bought a 2022 GD Transcend with many problems, I thought the bubbles in the roof membrane was the worst until i found the floor was getting real soft, after taking the under panels off I found they used 1/2 inch OSB sheathing that got wet and rotted to a point you could peel it away with your hand. You would think 3/4 inch plywood would have been used on floor not 1/2 inch OSB, what junk.