ADESAReviews of adesa.com

My experience is they are not helpful at all. When picking up vehicles, they either don't know where vehicles are located or seem to guess to send you on a goose chase.

Terrible experience purchasing through Adesa Clear on a Carvana owned vehicle. It was advertised as title present at the Haines City location and takes 30 days to get the title. They act like they are doing something by creating a tracking number for the title shipment then it does not ship out to you. As a dealer I would not recommend buying anything from this auction.

I've been purchasing a fair number from the Adesa Clear channel. The experiences started out well but quickly has gone down since! They misrepresent vehicles. Arbitration sends unqualified inspectors and won't reopen cases. The most recent case we had needed the vehicle to run for a few minutes to duplicate the issue but inspector didn't even start the vehicle. Case was denied. Several emails and calls later, still denied! Another one had trim level discrepancy. They basically stated that you bought the car for MMR, take it or return. Needless to say that there are many other sources for vehicle acquisition.

They charge me late fee $220 no warning no phone call no email scammers

Adesa auto auctions consistently falls short of the standards expected from a major industry player. The lack of thorough, reliable vehicle disclosures creates an environment where buyers are left to absorb avoidable surprises. It reflects a troubling disregard for accuracy and due diligence - two qualities that should be foundational in any operation. Equally concerning is the posture of their customer support and arbitration teams. Communication is slow, solutions are superficial, and there's a pervasive sense that addressing legit issues is viewed as an inconvenience rather than a responsibility. The process feels designed to exhaust the buyer instead of resolve the problem. Overall, Adesa projects the image of a company far more invested in moving inventory than maintaining transparency, accountability, or trust. For professionals who expect consistency and integrity, this auction is not for you. This auction house demands far more patience than it ever earns. My sales rep, Jackson Taylor and his GM, Mark Wilde have mislead me and refused to help in this matter. DO NOT DO BUSINESS WITH THIS AUCTION! They will sell you JUNK under green light and high CR scores

This adesa auto transport carrier is O review. They are a big scam. Stay away gave us the run around for 2 weeks unprofessional, use other company.

We purchased a vehicle from Adesa New Jersey, on August 7, 2025. Absent title, It's been over 40 days and i still have not received the title. I've made multiple attempts to contact the Adesa and Headquarter and also the title department to get updates but communication has either been vague or nonexistent. They told me the seller is untouchable. Now they do not want to pay me for the shipping, they want me to take it to a different location so they can save the seller money. This situation has caused a major inconvenience.

ADESA Clear: Horrible Auto Auction! STAY AWAY…BEWARE. Arbitration will find and turn all legit claims. Bought a car with leaks from ADESA Clear Los Angeles. We sent them pix and 3rd party inspection Report. Arbitration denied because their inspector was too lazy to look under the car to see the leaks.