GradelinkReviews of gradelink.com

Axel has been a huge help in our school's gradelink journey. I was not the original gradelink person at our school, but we had to make a quick transition. I didn't have the official training in gradelink, so I've been self-teaching the program as I go. Axel has corrected many of my errors along the way and been very helpful in communication and fixing program issues. There have been more problems with gradelink than I would like, but the customer service has been above and beyond in helping correct both system errors and operator errors.

Josue was so helpful in taking our logo and making two report card templates for us! At his suggestion he also took care of some clean-up by deleting some options we were no longer using. Thank you for your super help, Josue!

Our school has used Gradelink for about 8 years. It has always been very unreliable, contantly crashing, can't use the site for several hours at a time and the "staff" is super unhelpful. Unfortunately this is the best our school can afford. If you have money to spend, do not settle for Gradelink!!!! Not worth the frustration!!!

Gradelink offers wonderful customer support. Any time I have an issue, Josue Lopez is helpful and timely responding to our needs.

Customer service is the one thing they are definitely doing right. Josue, and any other employee I've had to speak with, were helpful, kind, patient and knowledgeable. The system itself could definitely be easier to use.

Very knowledgeable and quick turnaround on support. Josue Lopez was great at taking care of our concerns.

Axel was an amazing problem solver. I messed things up my gradelink login a couple of times and he was very prompt with his response, generously patient and a good communicator. My customer service with gradelink was exceptional.

I am fairly new to Gradelink but have experience with other SIS systems. I was trying to import student emails and messed up our student database. Alex with Gradelink Support acted quickly to help us to restore our data to last midnight backup. He went above and beyond to communicate with the school until the issue was resolved. Furthermore, he submitted a request to Gradelink developers to clarify the process of updating student information en masse via a csv import. So, I feel that our student data is in good hands with Gradelink. Thank you again, Axel!