GrabieThe idea for Grabie started in 2021 as a response to the widespread anxiety and depression that touched many of our lives during the pandemic. We ourselves have experienced the uplifting, inspiring, and healing powers of creative expression through art and became passionate about making it available and accessible to as many people as possible! Together we’re committed to encouraging everyone to embrace their individuality and express themselves creatively. Our goal is to support as many people as possible by giving them access to art supplies that they would not otherwise have. We’ve seen how art can support mental health, so we’ve created the Grabie Art Fund to fund donations of art supplies to our partner organizations. Your purchase helps to put thoughtfully selected art supplies into the hands of people in underserved communities, to support mental health via art therapy.
Grabie (grabieart.com) has 181 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Art & Handicraft · DIAMOND SPRINGS, California
Excellent
Art & Handicraft · Van Nuys, California
Excellent
Art & Handicraft · San Rafael, California, California
Excellent
Art & Handicraft · Santa Ana, California
Excellent
Showing 16 reviews with 3 stars · Clear filters
Sally B.
Love the Grabie glitter gel ink pens, BUT, beware if they stop working. I shook one and ended up with emerald green glitter ink all over me, my clothes, chair, the piece I was working on, my kindle and the wall. Not sure how this is going to end up, just BE AWARE!
Response from GrabieApr 15, 2026
We are truly sorry for the inconvenience, and we value your feedback and your support. Please contact our support team so we can look into this for you and see how we can assist!
Kathryn
Update - after jumping through too many hoops, I finally received a replacement order. The company initially denied that the weird random package was from them, and I had to do a lot of digging and emailing and pushing back, but they finally agreed to send a replacement “as a gesture of goodwill for the inconvenience.” In my opinion, it’s more a gesture of “I paid you $68, your international carrier screwed up, and that’s not my problem, please send me what I paid for.” But, I finally received my pens, and as much as I wanted to hate them because Grabie gave me such a run-around, I must truthfully say these glitter pens are freaking amazing. Coverage is great and the glitter is GORGEOUS. I’m sure I will order these again when they run dry, but I will be prepared for the fight if something goes wrong with the delivery. Giving three stars because the actual pens are 100% fabulous (five full stars for the pens), but their customer service is not it, not at all. Ordered two items on January 10. They don’t tell you on the website that the items are being shipped from China! I received a package on January 20, which is pretty good timing, to be fair. Unfortunately, they sent me a…handheld game console? I tried to contact them, received a canned AI reply with pictures of the package on my front porch, but when I responded that they sent me this weird random item (with pictures to show what I received) and not the glitter pens I ordered, I received no reply at all. So I wasted $69 for absolutely no reason. This company is a total scam and has ZERO customer service. Avoid it!
Response from GrabieFeb 9, 2026
We sincerely apologize for the frustration and inconvenience this situation caused. We take customer experience and service standards very seriously. We appreciate your patience during the resolution process. Your feedback helps us continue improving our processes and service quality.
Susan
On the advertisement it showed not only the little water brushes but also a set of water color brushes coming with the paints. I never got those brushed. I wrote to you asking about it but never got a response. I even commented on your fb ad but got no response. Was disappointing.
Response from GrabieDec 22, 2025
We’re very sorry for the inconvenience and disappointment you experienced. We haven’t been able to locate your previous inquiry, but we’d love to make this right. Could you please share your email address so we can contact you directly and assist with the missing brushes? We truly appreciate your feedback and hope to resolve this promptly.
Yasmin J.
Have been trying to get in contact with the Grabie team for over a month via fb, email, TikTok and Instagram, no one has responded to me. How do I actually speak to someone?
Response from GrabieJun 3, 2025
Thank you so much for your interest in collaborating with us. Our team is currently reviewing a large volume of collaboration inquiries. This review process is taking longer than expected, and we sincerely apologize for the delay in response. If your content aligns with our upcoming campaigns, we’ll be sure to get in touch. Thank you again for your patience and your interest in working with Grabie.
Pamela W.
These pens are some of the best Glitter Gel pens I've every bought. The colours are vibrant and the amount of ink is more than any other pens I've seen out there. So why the 3*? That comes from Grabie's customer service & boarding on shady business practices. These pens were listed twice on the website under different descriptions, one stating they are iridescent the other not. Making you believe there 2 versions of the pens. Which would have been great. But that's not the case they are identical, the same set of pens listed twice. When I contacted customer service to let them know I'd received 2 packs of the iridescent pens, not what I believed I'd ordered, 1 iridescent & 1 not. Their answer was that they had the same item number. The only place I actually could find an item number was on the confirmation email but that was only after they told me it was there. Who actual looks for item numbers. Shoppers look at images and descriptions, not numbers. Which I'm sure they are taking advantage of. So beware.
Response from GrabieMay 6, 2025
Thank you for taking the time to share your thoughts. We’re genuinely sorry to hear that the shopping experience left you feeling frustrated. Please allow us to clarify that the two listings on our website were not intended to mislead. Your feedback highlights an area where we can certainly improve. We appreciate you bringing this to our attention and giving us the opportunity to improve.
Susan
TBH It took so long to get to me I emailed about it, and got a canned response that did not help. By the time I got it, I don't know why I ordered it. It certainly wasn't a deal.
Response from GrabieFeb 20, 2025
We apologize for the delay and any inconvenience this may have caused. To assist you further, could you please provide your order number and the email address used when placing the order? We will check the details and get back to you as soon as possible. Thank you for your patience!
margaret C.
I LOVE the regular fine point acrylic pens but have found the glitters sometimes dried up. I sent many of both as gifts and have not yet asked if any others have found that with glitters. I am a retired Art teacher who still has a weekly Art group with old colleagues. Will see what they say. Hopefully my experience was a one off!!
Response from GrabieJan 22, 2025
Thank you for your feedback and support. We're sorry to hear about your experience with the glitter markers. If the problem persists, please let us know—we're happy to assist!
Barb
I waited close to a month for my order over the holidays. Once they finally came I was very satisfied.
Response from GrabieJan 22, 2025
Thank you for your patience during the holiday rush. We’re truly sorry for the delay and have made improvements to our shipping process. We’re thrilled you’re satisfied with your order and hope to serve you again!