GPS CityReviews of gpscity.com

Ordered an item on 1st April and gpscity sent an email indicating the item has been shipped. June I sent an email to enquire where the item is no responses until numerous emails sent and William the customer rep said they have to lodge lost item claim and I can choose other item..I opted for refund due to poor service..when they decided to refund me i didnt get the full refund citing they dont refund shipping costs..Question to the company is why am I charged shipping costs for item not received..All I received is they are sorry and no shipping costs refund..This is ABSOLUTE UNETHICAL UNPROFESSIONAL business..My complaint is the same as user mamluk73..

Excellent experience...followed through with Canadian Armed Forces discount. Excellent customer relations. Handled cancellation and re-ordering professionally. Item arrived in a timely fashion and as described. Will update if I have issues using.

There are many shopping sites in the world, but if you are concerned with GPS, you will have everything only here. An explanation of the video on YouTube is also useful. I have contacted shop several times, the staff's response is also nice. I can recommend here. It has everything you need for shopping sites.

placed multiple orders with them over the last couple of years, always got what I paid for and shipped in a timely manner. Great website and excellent customer service, highly recommended.

I have now dealt with GPS City since 6/2011, and have always received prompt, accurate service and fair pricing on all orders, to date. My latest purchases, a Garmin zumo 595LM, and subsequent order for the tire pressure sensors, both went flawlessly. The first order, the GPS unit, was shipped next working day, and arrived on time, in prefect condition. The second part of my latest experience, the sensors, involved a query to sales, which was answered same day by their Director for Online Sales, and was also shipped immediately, arriving a day ahead of estimated arrival. I am pleased with the devices (my choice, over which they have little control) and extremely pleased by the continuing good service from GPS City. Kudos!

Purchased a Garmin RV GPS. Great customer service. Super Fast shipping. Great price. GPS City does have a military discount. Shoot them an email with your details and they will provide a discount on a majority of their products. GPS was perfect condition and a great price. i will for sure do business with them in the future. you have a customer for life...highly recommended.

I've read a bunch of negative reviews, but I can't share the same. My experience has been great so far and I have no complaints with the order process or customer service. This is my second order from them in less than a year. The first order was as advertised and on time. I'm assuming that my second order will also arrive as the first did.

I ordered a garmin chart. I received an sd card but there was no chart on the sd card. I was told I had to return sd card, and when received they would send me a new one. I asked for expedited shipping and was refused. Company is making no effort at all to make up for a ridiculous mistake on their part. Apparently no one there cares either to send the right product in the first place or to try to speed up the return--of course I have to pay the cost of the return and based on other reviews I see, I wonder if they will claim they never got it. Terrible experience.