GPS CityReviews of gpscity.com

Purchased a supposedly new GPS from GPScity.ca 2 months ago. Didn't work correctly since day one and potentially was a re-manufactured or open box item. Unit stopped working completely last week. Support seemed to take pleasure in refusing to stand behind their sale and referred me to the manufacturer. Save yourself the headache and find a seller who stands behind what they sell.

Ordered three of the same item. ALL three came in minus the one piece (shown in their description) to come with it, which is the part I wanted and why I placed the order in the first place. Went though all their company red tape to return items. E-mailed and called repeatedly over the course of two months attempting to get full refund as stated in their return policy. First they gave me a refund for TWO of the three items returned,(minus the original shipping charges) and accused me of only returning two of the three parts. I told them the USPS receipt I STILL had showed the weight of the items returned and would therefore verify how many items were actually returned. They refunded the amount for the third one but would not refund the original shipping charges even though their policy states if the mistake was theirs they would refund that amount as well as the shipping charges I incurred to return the parts to them. In retrospect I guess the mistake was mine for ordering from them in the first place.NEVER will again though. Hope if you order from them you have better luck than I did!