GPS CityReviews of gpscity.com

I bought a watch on EBay decided to return it and I followed all of the rules to not get charged a restocking fee and they still charged me one! Absolute scam artists!!

Do not be duped. This company should not be posing for Amazon and then stealing Amazon sales. I trusted them behind the disguise of Amazon. After they took the sale and charge to account they add a new condition of "signature required." We all wish we read the reviews before calling / doing business. Stay clear from this company. Inform the public. Inform your bank. Inform Amazon of gpscity.com fraudulent / sadistic bad business conducts.

This is the most scandalous company I’ve EVER dealt with. They misrepresent their product on AMAZON and when returning a falsely claimed product they charged me $1/3 of the purchase price after one week for RESTOCKING! Sounds like a bogus TRUMP GIMMICK FROM THE USA! Oh wait are you guys an American company or just hawking CHINESE JUNK? Never use this company

Steer clear from this company. I purchased a GPS through their Amazon store and what showed up was not advertised. At a glance it’s the same model so I went ahead and hooked the GPS on my boat. This requires drilling a few new holes and some modifications, plus running new wires etc. once I turned it on I realized it was not the touchscreen model I ordered. I reached out to their customer service and was told it’s not their problem or fault because Amazon allegedly maintains their ads (which I doubted) and that they’d offer no compensation, promo codes etc. Only solution I was offered was a return on the product, which wasn’t going to work since I’d already had to modify the boat for the new GPS and I didn’t want to drill even more new holes. I let it go. Well fast forward 3 months and a friend asked where my screen cover was so I went back to the ad and it said it came with one, so once again I reached out and asked if it came with one or if that’s also an Amazon problem to which they said it’s not their problem and to stop contacting them and reach out to Amazon. So I did, and Amazon decided that they were being deceitful and unhelpful and made GPSCity refund my money as well as keep the GPS. They had several opportunities to make it right, and ended up losing a good chunk of money instead. I’ve seen numerous negative reviews lately and the owner often replies and attempts to blame it on the customer (excellent service tactic). Take it how you will, but I’d steer clear from this company.

I ordered a Garmin power cable from them through Amazon on 04-02-2025. I received the cable on 04-19-2025 and the cable was cut in half. There was a not in the box from a previous customer stating that part was defective. Amazon told me that they would order a new cable and that it would arrive on 05-01-2025 even though i could buy a new one from thier site and i would have it on 04-23-2025. They told me that I would have to return the old part. They want me to drive 30 miles to UPS to ship the part back or pay $7.99 to have the part picked up from my residence.

From an ex-customer of GPs City Canada. Buyers beware. The return policy of GPS City Canada states a full refund of the item, not the order. I just learned today that the initial shipment cost is NOT refunded. And since I had to pay for the return shipment, in effect I have paid twice for the shipment of an item I did not want, no matter why.

I placed an order for a small, lightweight $20 item from GPSCity. It would be shipped via ground from Las Vegas to CA. At no point during the checkout process were the shipping charges clearly displayed or obvious. When the item arrived and I looked at the enclosed invoice, GPSCity had charged me $50 to ship this small, very lightweight box. Unreal! What an absolutely scumbag thing to do. If I had any indication that they were going to do this I would have never placed the transaction. Stay far away from this online store, do not place orders here. I am trying to get that money back through my CC company.

I ordered or tried to order a Triple shot transducer and was very explicit what I wanted... When I got the confirmation what they were shipping me was in fact this item.. When I called back to verify that this was the tripleshot the rep said it was yet when I looked up the part number on Amazon it wasnt... When the part shipped I got an email with the shipping and what shipped and again no mention of the tripleshot so again I called to verify... I was rudely told that this was my 3rd call about this and that they in fact shipped the tripleshot and the rep refuse to look up the part number to verify ... well I received the transducer and sure enough it WASNT the tripleshot as I had been asking for... So bottom line I would not recommend buying anything from GPS City for fear I wont get what I wanted and or having to deal with their customer service