GPD Store Reviews | Read Customer Reviews of gpdstore.net

GPD Store Reviews | Read Customer Reviews of gpdstore.net

GPD Store reviews

218 approved reviews, newest moderated first

Henning K.
Aug 12, 2025
Excellent product (Win max 2 2025)
Excellent product (Win max 2 2025), unfortunately sent with the wrong electrical plug for Australia.
Response from GPD StoreAug 12, 2025
We’re truly sorry to hear that your WIN Max 2 (2025) arrived with the wrong plug type for Australia. This should not have happened, as an appropriate adapter is meant to be included with every order to your region. Please reach out to our support team at [email protected] so we can further assist with it and resolve the issue. We appreciate your understanding and hope you continue enjoying your device.
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MJR
Aug 7, 2025
Seems perfect so far
Arrived quickly, works great out of the box, no bloatware (thank you GPD!). Very easy set up, have installed my usual tech stack or windows equivalents (I mostly use mac, but I've been looking for a reliable ultra portable since the Vaio stopped being made) and I think this will be perfect. Keyboard layout is going to take a little getting used to and I think will be my biggest challenge but it's got a good typing feel to it and is solid.
Response from GPD StoreAug 7, 2025
Thank you so much for the amazing review! We're glad to hear everything arrived quickly and worked seamlessly right out of the box. It's great to know you're enjoying the clean setup and that transitioning your tech stack has been smooth. We totally get that adjusting to a new keyboard layout can take a bit of time, but we're happy to hear it feels solid and comfortable. We truly appreciate your support and hope your new ultra-portable device continues to impress!
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Baonguyen N.
Aug 6, 2025
Relative ease in ordering and waiting…
Relative ease in ordering and waiting for the delivery. Delivery came about a day late, and it's not GPD, but DHL that delivered it to my mailbox (was 90+ degrees Fahrenheit outside) instead of putting it in front of my door as requested. Other than that, the GPD win max 2 arrived and works great! Minor issue with left joystick but then used recalibration software and now it works awesome! Everything runs well. I play Path of Exile on it and it works like a charm.
Response from GPD StoreAug 6, 2025
Thank you so much for your 5-star review! We're glad to hear that your GPD Win Max 2 is running well and that you're enjoying playing Path of Exile on it—sounds like a great match! We appreciate your feedback regarding the delivery experience and will definitely take note of it to improve in the future. It's also great to hear the joystick recalibration worked out smoothly. If you ever need any support or have more feedback to share, we're always here to help. Enjoy your gaming!
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Micah W.
Aug 4, 2025
DHL express didn't arrive with the…
DHL express didn't arrive with the package.
Response from GPD StoreAug 7, 2025
We're sorry to hear about your experience and understand your frustration regarding the delay. Please note that we made several attempts to contact you via email with important updates about your shipment. DHL has placed the parcel on hold pending customs-related charges that need to be paid before delivery can proceed. Unfortunately, we did not receive a response to our messages. To avoid further delay or return of the parcel, we strongly recommend contacting your local DHL office and referencing your waybill number. In the event the parcel is returned to us, we will be able to offer a refund in accordance with our website’s terms and conditions. If you need any assistance, our support team is still here and ready to help — just reach out directly to us at [email protected] for assistance.
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100005353392348
Aug 1, 2025
Everything works fine
Everything works fine. Thx
Response from GPD StoreAug 5, 2025
Thank you for the 5-star review! We're really glad to hear everything's working fine. If you ever need anything else, we're just a message away. Enjoy!
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Bohdan
Jul 24, 2025
Great store
Great store! Fast shipping, best support! Although FedEx was kinda underwhelming, but it's not the store's fault.
Response from GPD StoreJul 24, 2025
Thank you so much for the kind words and 5-star review! We're thrilled to hear you enjoyed our fast shipping and support. Sorry to hear FedEx didn't quite meet expectations — we appreciate your understanding that it's out of our hands. Thanks again for your support!
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Sunshine
Jul 24, 2025
Great experience, buying Win Max 2 2025 mini laptop in EU
Bought a WIn Max 1 2025 mini laptop from this store recently. Shipping via Fedex/Hermes (UK to Germany) was fast, easy to track and without issues. Initial impression of laptop is great. Feels like a high quality product and the description on the website was very helpful. Will come back in the future.
Response from GPD StoreJul 24, 2025
Thank you so much for your fantastic review! We're glad to hear the shipping was smooth and that the Win Max 2025 mini laptop made a great first impression. It's great to know the product description helped with your decision. We truly appreciate your support and look forward to welcoming you back in the future!
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Enrico B.
Jul 14, 2025
Nur gute Erfahrungen
Ich habe jetzt das dritte Gerät von GPD gekauft und bin immer zufrieden gewesen. Es gab nie Probleme mit den Geräten und hatte immer eine einwandfrei Verarbeitung erlebt. Habe jetzt das Pocket 4 und bin sehr zufrieden, super Leistung in so einem kleinen Gerät und es bleibt trotzdem im Vergleich zu anderen Geräten recht kühl, also keine thermische Drosselung. Bestellungen bei GPD kammen innerhalb von einer Woche bei mir in Deutschland an, von England aus, also nichts zu beklagen. Ich habe nur gute Erfahrungen gemacht.
Response from GPD StoreJul 15, 2025
Vielen Dank für Ihre anhaltende Unterstützung und Ihre positive 5-Sterne-Bewertung! Wir fühlen uns sehr geehrt, dass Sie sich wiederholt für unsere Geräte entschieden haben, und freuen uns sehr, dass Ihre Erfahrungen mit dem Pocket 4 ebenso zufriedenstellend waren. Es ist schön zu wissen, dass Leistung, Verarbeitungsqualität und Wärmeeffizienz Ihren Erwartungen entsprochen haben, und wir freuen uns, dass die Lieferung nach Deutschland reibungslos und schnell verlief. Wir schätzen Ihre Treue und Ihre freundlichen Worte sehr – Feedback wie Ihres motiviert uns, uns weiter zu verbessern. Sollten Sie in Zukunft Hilfe benötigen, zögern Sie nicht, uns zu kontaktieren!
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