kelli G.
Do not use this website
It is my own fault for not investigating before starting my application. However, I renewed 2 passports and paid them over $200 to then print the paperwork to submit another $200 to the US Government. Not worth using this website. It’s not that complicated to do it yourself.
Response from GovswiftMay 27, 2026
Thank you for sharing your feedback. We understand your concerns and appreciate your perspective. Our team previously reached out to address your concerns and provide additional assistance, but we have not yet received a response. We remain available if you would still like support regarding your order. For clarity, our company is a third party application assistance service and is not affiliated with the U.S. government. Our fees are for guided document preparation, application review, and step by step filing support. Government renewal fees are separate and paid directly to the issuing agency. These details are disclosed throughout the website prior to checkout. While some customers choose to complete the process independently, others prefer additional guidance and support throughout the application process. We appreciate your feedback and the opportunity to clarify our services.