Brandy B.
The representative was very helpful and…
The representative was very helpful and was able to correct the issues I was having.

Govswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Nashville
Excellent
739 approved reviews, newest moderated first
Brandy B.
The representative was very helpful and was able to correct the issues I was having.
Catherine
I was able to schedule my appointment and even make changes with no problems at all. Zane M was helpful and courteous.
Response from GovswiftOct 26, 2026
Thank you for sharing your experience Catherine! We're happy to hear that scheduling your appointment and making changes was a smooth and hassle-free process with Zane. We appreciate your feedback and thank you for choosing our services!
Courtney M.
Blanche was very polite, helpful and made sure to clearly explain every step of the process clearly. She was very pleasant to work with!
Response from GovswiftOct 26, 2026
Thank you for your feedback Courtney! We're delighted to hear that Blanche provided such polite and helpful service and clearly explained each step of the process. We truly appreciate your trust and are glad you had such a positive experience!
Daniel G.
The staff were friendly and quick to respond. I did find it challenging to apply for applicatons for my sons who don't have email accounts.
Response from GovswiftOct 23, 2026
We’re happy to hear that our team was friendly and responsive throughout your experience. We also appreciate your feedback regarding the application process for your sons. We understand how this can be challenging and value your input as we continue to look for ways to make the process easier for families. Thanks for working with us Daniel.
Mikhail
Zane M. Was very helpful is assisting me with getting a new label and tracking number after my old one expired. Super simple and a fast reply.
Response from GovswiftOct 21, 2026
Thank you for your feedback Mikhail! We’re glad to hear that Zane was responsive and resolved your issue quickly. Providing timely and helpful service is important to us, and we appreciate you working with us.
Anil N.
Very responsive and quick turnover time to resolve issue.
Response from GovswiftOct 20, 2026
Thank you for your feedback Anil! We’re glad to hear that our team was responsive and resolved your issue quickly. Providing timely and helpful service is important to us, and we appreciate you choosing us.
Emily A.
Very helpful
Response from GovswiftOct 20, 2026
Thank you for your kind feedback Emily! We’re happy to hear that you found our service helpful. We appreciate your trust and are always here to assist you!
Aldo C.
I recently used GovSwift to submit for a passport renewal. They charge $130 for their services which is identical to the fee for the Dep of State passport fee. All they do is transpose the information you provide onto the DoS passport form. You are still required to make the appointment at a passport office, print your photo, provide all necessary documents, and process your application by yourself. Don’t make the mistake that I made by thinking they handle the process when they only transfer over your data onto a form. Do it for free by yourself and make your appointment at a passport facility yourself and save yourself $130.00.
Response from GovswiftOct 23, 2026
We understand that customers have different options when applying for a passport. Our goal is to provide convenience, clarity, and support to help customers complete their applications correctly and avoid unnecessary setbacks. Our team previously reached out to address any concerns and provide additional assistance, but we have not yet received a response. We were unable to locate an order or customer account based on the information provided in this review. We would welcome the opportunity to review the matter further if you contact our support team with your order details. For clarity, our company is a third party application assistance service and is not affiliated with the U.S. government. This information is disclosed throughout the website prior to checkout. Our service provides guided document preparation, application review, and step by step filing instructions, while government passport fees are paid separately to the issuing agency. We remain available to assist and answer any questions regarding our services.