GotextbooksReviews of gotextbooks.com

We order from Gotextbooks multiple times a year and always have a great experience. There customer service is fast and easy to work with. 10/10 recommend

Go Textbooks is a great company to work with as a wholesale partner for our Campus Bookstore. Tom and his team do a great job helping us source books for our students and always provide excellent service. Thanks for your partnership!

Go Textbooks is our new one stop shop for all of our used textbook needs. They had almost every book we needed, and the employees who work in costumer service are so nice. It's very refreshing. We will be a costumer for a long time to come! -Enterprise State Community College Bookstore

So far, this company received my textbooks 7 business days ago. They explain on there website it takes 5 business days to process order, once received. After contacting them, the explained that it will take an additional 7 business days, totaling 14 business days to even give me an answer of how long it will take. If you’re looking to send you books in and are not willing to wait an unreasonable amount of time, I’d go back to your school to sell back the books for maybe a lesser amount. This is very unfortunate and they don’t really give a helping hand. They kept explaining thought it would take five business days to process order, and yesterday I was told that it would be done by the end of the business day. Today, I’m being told that it’s going to take an additional 7 business days to be able to locate my order. What a shame.

I sold three books to them and they only paid me for two of them. I emailed them asking why they rejected payment and they never responded

I sent my 3 textbooks to GoTextbooks, and received a confirmation of processed in January. But, it is April now, and I still have not received the check.

They are liars and scammers. I sent in a brand new nursing book I even took pictures in case they tried to pull this on me. Almost two weeks later they send me an email stating that my book has water damage! The book was brand new. DO NOT SEND YOUR BOOKS HERE.

Sent a near perfect book (no writing, a few wrinkled pages.) Chose "used" for the condition because of the wrinkled pages when getting a quote. Was quoted $25+. Got an email saying they received it and I would be getting $0. No mention of them sending it back or why it was rejected. Sent an email to customer service but I have little hope. PROBABLY A SCAM. Update: I immediately filed a report with BBB which I suspect is the only reason they got back to me. Have emailed me pictures of my book (although I already knew the damage it had- that's why I chose "used" as the category when the process started). Have promised to ship it back to me at their expense. Will be waiting. Apparently unless your book is PERFECT, no matter what condition category you choose, they will "reject" it, give you $0, then keep it and resell it anyway. Beware. Update: Shipped it back to me FILTHY and with a 3 x 8 inch label on it that I can't remove without damaging. Therefore basically eliminating any chance I have of reselling. Bull***t company.