GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 20, 2022

Hi Allison, Hope your having a great day! Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please email our team at [email protected] with your order number and/or email address associated with your order, so that we can better assist you. Thank you for your patience understanding. The FaceSocks Team

Response from GoPupSocksJan 20, 2022

Hi there, I hope you are having a nice day! Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please email our team at [email protected] with your order number and/or email address associated with your order, so that we can better assist you. Thank you for your patience and understanding. The PupSocks Team

Response from GoPupSocksJan 20, 2022

Hi Haley, Thank you so much for taking the time to do a review. I also would like to thank you for your patience during this busy time, I hope you had a great holiday. I see where one of our Customer Services Member made a reprint for you. I am so sorry that you were told that once it leaves our facility we have no control over the courier. Once the package has had no update for 7 days we can issue a reprint. I am so sorry that you did not get your in a timely manner. Please, is you have any questions or concerns please email us at [email protected]. Again Haley, I am so sorry for this issues had with this order. I hope you have a wonderful day! Betsy The PupSocks Team

Response from GoPupSocksJan 31, 2022

Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business!