GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 10, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been replaced and delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksSep 15, 2021

Hi Dan, We are very excited to see that you were happy with the product you received However, we do sincerely apologize for the delay and not providing you with the gift box. I do want to assist you on this matter so please keep an eye out for an email I just sent you. We really hope you consider us in the future and have a better experience the next time you shop with us. Please email us with any questions or concerns at [email protected]

Response from GoPupSocksFeb 10, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been replaced and delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksSep 15, 2021

Hi Noah, We are saddened to see that the photo on the blanket didn't come out the as you anticipated. We do give our customers tips and suggestions on what makes a good photo if you go on our Pupsocks website under our Frequently Asked Questions. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn.We apologize for the inconvenience it may have caused. If you have any questions or concern, email our service agents at [email protected]

Response from GoPupSocksSep 15, 2021

Hello there I apologize for this experience you went through and for any inconvenience, this may have caused you. We do receive a high volume of emails and respond to them accordingly from previous to up to the minute. I do want to mention, due to COVID-related delays and it being the holiday season, the time frame was extended more than we anticipated. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us.

Response from GoPupSocksSep 24, 2021

Hi there! It's exciting to know that the photo that was sublimated on the custom socks turned out to be great! I did get discouraged to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We also apologize for the time it took to deliver your product. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 16, 2021

Hi Kelly, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your kids loved them! We are happy you chose us to create such a special gift for your kids and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! And thank you for the 5 star review!!!!! Betsy The PupSocks Team