GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 21, 2021

Hi Crystal, I did some digging into the status of your order, and unfortunately, it has not indicated whether your Purple PopSocks were delivered. However, I wanted to check in and see if you did receive the order you placed, or if you have a concern or issue regarding your order. If you have not have received your order or received the wrong order please respond directly to this email. I truly appreciate and value your business. Because of this, I wanted to make sure that you were able to get the items you purchased in your hands. Please let me know as I would love to hear your feedback. Thank you! Betsy The PupSocks Team

Response from GoPupSocksSep 8, 2021

Firstly, we'd like to extend our apologies that your confidence had been lost due to your custom order not arriving in the time frame anticipated. As stated on our website in our FAQ's international orders can take up to 20 business days. During the holidays it is very possible to experience transit delays. We do understand your frustration and would like to extend a special discount code to use towards your next purchase. [TRUST20] Please email us directly at [email protected] for any additional assistance. We are happy to help. The PupSocks Team

Response from GoPupSocksSep 21, 2021

Hi Patrick, Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that an order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved the Pink PupSocks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Betsy The PupSocks Team

Response from GoPupSocksSep 21, 2021

Hi Jason, I am truly sorry that the cropping was not up to your expectations. He is a very cute pup! It is never our intention to deliver a substandard product. Because we are customer-focused, I would love for you to please give us a 2nd chance to "pup-your-socks off". Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We want and appreciate your business! Have a terrific Tuesday!!!!! Betsy The PupSocks Team!!!!

Response from GoPupSocksSep 21, 2021

Hi Jon, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Betsy The PupSocks Team

Response from GoPupSocksSep 21, 2021

Hi Joanne, Thanks for placing an order with us. I am so sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue and that you actually received the wrong order I am so happy to see that a replacement order was produced and delivered. We understand how important your order. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you and have an awesome day! The PupSocks Team Betsy

Response from GoPupSocksSep 21, 2021

Hi Salvatore, I hope your having a great day! I am so sorry that your sock came incorrect. I am also sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Betsy The PupSocks Team