customer
They sent me the wrong dog on the socks…
They sent me the wrong dog on the socks and do not answer my emails (as of two weeks already).

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
They sent me the wrong dog on the socks and do not answer my emails (as of two weeks already).
customer
It said that my order would come before Christmas, when it didn't. Therefore I couldn't gift it. I was going to cancel and contacted support, and they said they would get back to me within 72 hours. They didn't respond for at least 3 weeks. I ordered 3 pairs of socks. One was misprinted poorly and there are white spots where the sock was creased when being printed. For another one, the dog looks like a brown blob. You can't even make out what it is, and whoever cropped it did a horrible job. The photo wasn't even dark so I should at least be able to make out the dog's eyes. Unsure if I should resend the same photo but edited even lighter, or if I should resend an entirely different photo.
customer
Placed order for socks on 12/13/21 but never received order. I tried to contact support at pupsocks and did not receive a response. Will be contacting bank to dispute charges.
Heather M.
I have sent 5 emails regarding my disappointment with your product. I continue to receive standard emails in return promising me you will get back to. The order I paid $10 extra for for guaranteed shipping arrived 1 1/2 weeks late, and the picture on the socks was horrible. I want my money back!
customer
Ordered well before Christmas and should have been delivered before. I still haven’t received my order or any reply from the company when I reach out for help to locate it. Terrible.
customer
Still have not received order that was placed on 12/4/2021 and now it is 1/11/2022. Looking forward to receiving one day.
customer
I ordered 12/11/21 for gifts and website said the order would be mailed within 5-7 working days. I then received a message saying that one photo had two faces instead of the one I paid for. Yes, one face was a human and the other a pet. I sent multiple messages saying I would pay for the extra face and to bill my card or call me (left number) to pay over the phone. Only got messages back saying it would take 72 hours for a person to get back to me but no one did. I finally sent an email saying to just cancel my order since no one could promptly respond. I then got an email back saying if I kept the order going, I would get 50% off the next order. A couple days later I got another email saying the order was ready to ship and a tracking number was given. I've tried once again to get a response from them about the 50% coupon but again, no response other than 72 hours before they would contact me. It's been two weeks and no contact. The original order's pic of the pet was not good quality, poorly cropped that doesn't look like the cat I sent the picture of. IT's now well after the holidays and still no response!
MicheleL
Can I give less than one star?!? I made two orders for socks at the beginning of December and have not received either. I have sent emails, messages over website....nothing. I cannot reach anyone.