GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksApr 5, 2021

Hi Beata, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 6, 2021

Hi Erica, Thank you for your review! We are very sorry to hear that you were unhappy with the overall quality and fit of your socks. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 7, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to receiving a damaged pair. We are, however, very glad to confirm that a resolution was offered to you via email on behalf of one of our team members, as we are unable to communicate via phone with our customers at this time. Please look forward to an additional email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 7, 2021

Hi Aleece, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that correspondence was provided to you via email on behalf of one of our team members. Please look forward to an additional email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 2, 2021

Hi there Mattew, I'm so sorry to hear that the cropping of your photo did not turn out the way you had anticipated. A member of our team has reached out to you via email. We are happy to assist with your order. The PupSocks Team

Response from GoPupSocksOct 4, 2021

Hi! We are elated that you love your PupSocks and you were pleased with our products and services. If you have any other questions please feel free to email us at [email protected]. Have a woof and purr day! The PupSocks Team

Response from GoPupSocksFeb 9, 2021

Hi there Michael, Thanks for sharing your feedback with us! The PupSocks team is elated to hear that you received your order and we thank you for the update. Thanks for shopping with us! The PupSocks Team Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksMar 2, 2021

Hi there Razmig, We apologize for the issues you have experienced. At this time, we have the capacity to print up to four faces only. Whether a human face or pup face, they will count towards the number of allowed faces. I do see that a full refund was processed for you. A member of our team has reached out to you as well to ensure that you have been provided a full resolution. Please let us know if we can be of any further assistance. The PupSocks Team