GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Very late delivery, bad quality socks. Will never order again from you
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna
customer
The blanket I ordered for my grand pup was adorable! Made it just in time for Christmas. She wrapped herself all up in her blanket and made me smile 😃
Response from GoPupSocksOct 4, 2021
Hi! Thanks for sharing your feedback! We are so happy that you love your PupBlanket and you were pleased with our services 🐾💜 !! Thank you so much for being a valued PupSocks Customer 🐶!! If you have any questions or concerns in the future, feel free to email us at- [email protected]. Please make it great! The PupSocks Team
Jonathan
Absolutely loved it!!! Got it as a gift for my mom and it was amazing! Blanket is super warm and nice and fuzzy.
Response from GoPupSocksOct 4, 2021
Hi Jonathan, Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your friend loved them! We are happy you chose us to create such a special gift for your friend and we can't wait to fulfill any future orders you may have! Thanks for shopping with us!☀️ The PupSock Team!
Cynthia
I didn't receive my order and no one has respond to me about my missing order.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Jenkins F.
My daughter loved her socks. Got her one pair with her cat on them and other pair with the two dogs. She was so thrilled with the socks.
Response from GoPupSocksSep 30, 2021
Hi!! Thanks for sharing your feedback with us! PAWESOME! The PupSocks team is elated to hear that you received your order and that your daughter loved them! We are happy you chose us to create such a special gift for your daughter and we can't wait to fulfill any future orders you may have! Thanks for shopping with us! Have a wonderful day! The PupSocks Team ☀️
customer
My order arrived almost 2 months after I ordered it. It was a Christmas gift so I had to buy a different gift because I knew they weren’t going to arrive on time. The quality was poor when I did receive them. I couldn’t get ahold of anyone to get any information. I finally got an email 3 months later responding to the complaints I made about the delivery. It said they would not issue any refund or partial refund because the item arrived ON TIME!!! It was way past the 10-12 days as advertised. Extremely disappointed! The email had grammar and spelling mistakes which makes me think it wasn’t made in the U.S
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
customer
Overall, I am happy with everything. The quality of the socks and blanket I got are nice. Some things that would've made it better: Better communication as to when they would be done. Shipping took forever as well, but I guess that isn't their issue, although I feel like if it had gone into production earlier, shipping would've been quicker (I think it took about 10 business days for them to start order). No proofs! I think you should definitely receive a proof of what the product will look like before they just make it for you. The texture and quality of the blanket are great. I feel like the photo could be a little better. Overall, I am happy.
customer
the two star rating is mostly regarding how long it took for the product to get to me.. .nearly two months since date of purchase/order. The quality isn't the greatest however it is good and the receiver of the gift was very happy and loved them!
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
